MOTUnation.com

Hello... I just purchased a Traveler-mk3 and am having a strange problem. Our FOH and broadcast boards (Yamaha CL5) have splits off their main analog outputs going to the MOTU's line-ins. I installed the interface, this morning, and tested the levels with a 1k tone. Both boards were sending the tone...

For the last month, or so, our Traveler-Mk3's SPDIF input has been getting hammered when the source (Yamaha DM2000) is turned off. This hasn't been an issue, for a while. I'm not sure caused it to stop happening. It is now connected to a different computer and the problem has re-started. I have not...

It was discovered that hitting the mute button didn't mute the audio, but made the audio really loud (hitting the mute button, again, produced normal volume). After the recording, the interface was power-cycled. The mute button was tested, and functioned as expected. Later, during a recording to the...

Our next step will be to start a recording when it starts overloading the channel and see if audio is actually being created (maybe the LEDs are just crapped and everything is fine). He did a recording, while the LEDs were getting pegged, and there was no audio coming through that channel. Apparent...

Apparently, the ROM chip has failed.
We went to record some audio, last night, and the unit was sitting on the firmware upgrade screen.
A call to Motu support, this morning, concluded that loosing the routing was indicative to the failing ROM.
JJ

I spoke with Motu's support and they said the ROM chip has failed. I had posted, previously, about the Traveler forgetting routing http://www.motunation.com/forum/viewtopic.php?f=14&t=57202&p=481514&hilit=traveler#p481323 . They said that was indicative of an eventual failure. I hope tha...

Hello... On my Traveler (original, not mk3), the unit is sitting on a screen that says Motu Traveler Firmware Upgrade. No inputs are working and my computer can't connect to it. It was working, just fine, on Sunday. Power-cycling the unit immediately displays Motu Traveler Firmware Upgrade. I tried ...

When I've seen it happen, inputs still worked, but outputs didn't (no routing). We use it, strictly, for recording and monitoring. I could do a playback test, but we usually realize the problem, when it's time to record. CueMix wasn't open, when it happened, and we don't make any adjustments, except...

For the last couple of months, our Motu Traveler (not mk3) has been losing its CueMix memory. We leave the computer and Traveler on, all the time. Maybe once a week (or once every couple of weeks), we'll see input metering, but not see any output metering. It's happening enough, that I've written do...

Well... We did a factory reset and it is still happening. A couple other points... He was using power over firewire, when it started happening. He switched to mains power and the problem persists. Also, it is connected to a different soundboard (still a DM2000) than when it first started. Unfortunat...

torrentg wrote: Check your mix buses in CueMix so that no looping is being created involving the S/PDIF channel.
Perhaps a nice factory reset will help here if still stumped.

Now, those are fine ideas.
Thanks...
JJ

For the last month, or so, our Traveler-Mk3's SPDIF input has been getting hammered when the source (Yamaha DM2000) is turned off. Case in point, we came in (this morning) and the left was clipping and the right had signal (but not clipping). The DM2000 was turned off. We unplugged the coax cable an...

I checked my services to see if something was disabled. I enabled a few things (I'm using tinyxp, btw...), but it didn't change anything.
JJ

I have an Asus A8jp with a ricoh firewire chip. I'm guessing that it is a combo chip, since the laptop also has a ricoh card reader. I see other people working, but I can't even see the traveler with mine. The interesting thing is that when I'm installing the 3.6.7.4 drivers it never pops up all the...

Just in case anyone cares...
It's a ricoh chip.
lspci -v with a linux live cd rocks.
JJ