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DP 9.5 will not install ?

Posted: Wed Oct 11, 2017 6:10 am
by Gone To Lunch
I am using OS X 10.11.6

I am seeking to upgrade from 9.13, but when I click on the install box logo I get the message

"The operation couldn’t be completed. (com.apple.installer.pagecontroller error -1.)"

I run utilities to fix permissions, but that did not solve it.

All suggestions gratefully received.

Re: DP 9.5 will not install ?

Posted: Wed Oct 11, 2017 8:07 am
by mikehalloran
run utilities to fix permissions, but that did not solve it.
No, they won't. Such utilities are useless and do more harm than good.

You could have a corrupt download. Try accessing motu.com with a different browser. This is just not a problem that others are having.

You are downloading to your boot drive, yes?

Re: DP 9.5 will not install ?

Posted: Wed Oct 25, 2017 2:31 pm
by Gone To Lunch
Thank you so much Mike H.

I used Safari for it and it worked a treat !