Hi
I've got a 24Ao connected to a 2017 MBP High Sierra 10.13.6 running Qlab. Occasionally the interface just disappears. Its no longer detected by Discovery tool or by Mac OS. The only way to get it back is to reboot the interface.
I have experienced this when audio has been playing out to it during a show. Only the USB seems to be affected. AVB routing and control of the GUI over IP is fine still.
The 24Ao is running v1.3.4+1015 firmware and the Mac is running v2.0+77610 drivers.
Anyone else have any issues with interfaces vanishing?
Thanks
Motu USB disappears
Moderator: James Steele
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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TinenTech
- Posts: 138
- Joined: Fri Jun 24, 2011 10:36 am
- Primary DAW OS: MacOS
- Location: Western Massachusetts
Re: Motu USB disappears
When you say "Mac OS", you mean it vanishes from the Audio MIDI Setup utility?jay_bee007 wrote:Hi
Its no longer detected by Discovery tool or by Mac OS. The only way to get it back is to reboot the interface.
MacBook Pro 9,1 (mid-2012 Core i7 2.3 GHz 4 GB RAM), OSX 10.11.3, Newertech Voyager SATA drive dock
MOTU: DP 9.02, Traveler Mk 1, 896 MkIII Hybrid, MIDI Express XT
Alesis AI3 optical interface, QS8, QS7, DM Pro, DM5, QSR
Mackie Controller and Extender (original MIDI)
Pro Tools 12
MOTU: DP 9.02, Traveler Mk 1, 896 MkIII Hybrid, MIDI Express XT
Alesis AI3 optical interface, QS8, QS7, DM Pro, DM5, QSR
Mackie Controller and Extender (original MIDI)
Pro Tools 12
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jay_bee007
- Posts: 2
- Joined: Sat Feb 16, 2019 2:47 am
- Primary DAW OS: MacOS
Re: Motu USB disappears
Didn't check in Audio MIDI Setup, but it was not listed under System Preferences/Sound as an input or output device.
It also disappeared from Discovery tool
It also disappeared from Discovery tool