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Pigments 6 taking a long time to load in DP 11.34? - RESOLVED

Posted: Fri Mar 07, 2025 11:06 pm
by BKK-OZ
I’m finding that Pigments 6 (Arturia) is taking forever to load in 11.34.
Everything seems to work ok after loading, but it’s a pain.

Is anyone else having the same issue?

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Fri Mar 07, 2025 11:19 pm
by cuttime
I use Pigments frequently and have not noticed this. What are your system specs? ...note mine.

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Sat Mar 08, 2025 3:39 pm
by BKK-OZ
I'm running an M1 Mac mini, with Sonoma v 14.7

Interestingly, this problem never came up under 11.33, so I decremented and re-installed that version, but alas, the loading time problem persists.

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Sat Mar 08, 2025 8:25 pm
by BKK-OZ
Annnnd now it's fixed.

I used Arturia's Software Centre app to reinstall Pigments.
(A little drop down menu next to the Uninstall button.)

Apart from forgetting which preset I had loaded in the project I had been working on, everything seems 100% normal.
All my sound banks and favorites are there.

I dunno what happened.
I have been deleting a bunch of files because my internal drive is overfilled ATM, so maybe I deleted something important.

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Sat Mar 08, 2025 8:33 pm
by cuttime
Glad you got it sorted. I still can't get the arp out sidechain thing working with the latest versions of everything.

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Sun Mar 09, 2025 12:32 pm
by James Steele
BKK-OZ wrote: Sat Mar 08, 2025 8:25 pm Annnnd now it's fixed.
I'll mark this "RESOLVED." Also moving it to the "Troubleshooting" forum where it should have been posted.

Re: Pigments 6 taking a long time to load in DP 11.34?

Posted: Sun Mar 09, 2025 5:20 pm
by BKK-OZ
cuttime wrote: Sat Mar 08, 2025 8:33 pm Glad you got it sorted. I still can't get the arp out sidechain thing working with the latest versions of everything.
I had hoped version 6 would fix the problem, but alas... I can't get the MIDI out from the arpeggiator to work either. I previously raised a ticket with Arturia (during version 5), and I just now raised a support ticket with MOTU:

"MTL490552 - MIDI out from Arturia's Pigments not working in DP"

I will remind Arturia that it still isn't working.
I reckon DP is low on their list of priorities.

If you have a spare minute, I suggest also raising a support ticket, because it might attract a bit more attention.
It's definitely a DP problem, users of other hosts aren't reporting this issue at all.

Re: Pigments 6 taking a long time to load in DP 11.34? - RESOLVED

Posted: Mon Mar 10, 2025 9:00 pm
by mhschmieder
FWIW, every version and minor update of Pigments takes about 45 minutes to install on my computer.