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828es avb with 24ai

Posted: Fri Dec 20, 2024 7:31 pm
by tyrone22
Hi,

Having trouble with the direction for setting up 32 input avb setup with 828es and 24ai.

I'm following the setup directions for the 16a and 24ai.

https://motu.com/techsupport/technotes/ ... avbdevices

In the setup instructions it said to set mixer to and to and from computer to zero but it default to 2 to and from computer setup..

All I'm trying to have is 32 inputs 8 from 828es and 24 from the 24ai..

With one set of monitor outputs and 2 sets of headphones.

Do anyone have clearer instructions or preset that they can post..


Thank you

Re: 828es avb with 24ai

Posted: Fri Dec 20, 2024 7:53 pm
by HCMarkus
Note that whichever device (I'll call it "Master") is connected to the computer must have steams TO- and FROM-COMPUTER enabled.

The device connected to the Master is the one where the Computer connection number should be zero.

Maybe try one of the Preset Files...

Hope that helps.

Re: 828es avb with 24ai

Posted: Fri Dec 20, 2024 8:34 pm
by tyrone22
Thank you I will try again in the morning!

Re: 828es avb with 24ai

Posted: Fri Dec 20, 2024 8:48 pm
by tyrone22
I believe i have it setup the way you describe but the 24ai input and outputs won't me zero out?
20241220_234625.jpg
20241220_234625.jpg (4.35 MiB) Viewed 2714 times

Re: 828es avb with 24ai

Posted: Sat Dec 21, 2024 7:50 am
by HCMarkus
You might want to reach out to MOTU directly to get this resolved.

Re: 828es avb with 24ai

Posted: Sat Dec 21, 2024 7:54 am
by tyrone22
Yes i have a ticket in.. thank you