Relab REV6000 Essential Installer?
Posted: Sat Oct 05, 2024 8:10 pm
Anybody have an installer for Relab REV6000 Essential?
Reason: I bought the darned thing tonight and nowhere in the purchase process do I recall being asked to create a password for my Relab account created during the purchase.
So I get an email for my purchase with a link to "Manage my account" and click it and I'm in my user area, but nothing in the email I was sent tells me what my default password is. So I decide to "Log Out" and just use the "Forgot my password" link to get an email to reset (and thus create) a password.
Well... that's going on maybe a half hour or more ago... I sent a ticket to support... so I'm sitting here with the license already on my iLok, but unable to get into my user area to download what I paid for until whenever someone at Relab sees my ticket. Who knows? Maybe there's some issue with their password reset emails not going out. I don't think it's being marked as spam. I got all their other email.
Frustrating.
Reason: I bought the darned thing tonight and nowhere in the purchase process do I recall being asked to create a password for my Relab account created during the purchase.
So I get an email for my purchase with a link to "Manage my account" and click it and I'm in my user area, but nothing in the email I was sent tells me what my default password is. So I decide to "Log Out" and just use the "Forgot my password" link to get an email to reset (and thus create) a password.
Well... that's going on maybe a half hour or more ago... I sent a ticket to support... so I'm sitting here with the license already on my iLok, but unable to get into my user area to download what I paid for until whenever someone at Relab sees my ticket. Who knows? Maybe there's some issue with their password reset emails not going out. I don't think it's being marked as spam. I got all their other email.
Frustrating.