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DP 11 doesn't record (RESOLVED)

Posted: Thu Jul 21, 2022 2:53 am
by Marc Frey
Hello Motufriends,

im working withe the newest version of dp11 and an ultraliteMk3-hybrid.
Since some times DP doesn't record with the analog inputs from my Mk3.
The Mic-Signal is hearable on my monitors, but in DP - it just records silence.
My Hardware-Settings seem to be ok.

When i try to record in Logic Pro, everything works ok, so it can't be a problem with the USB-Chip or -connection.
Any ideas what happens here?

Thanks a lot in advance, Marc

Re: DP 11 doesn't record

Posted: Thu Jul 21, 2022 6:06 pm
by mikehalloran
Make sure that your unit is set as input/output. With DP 11.1, Follow System Audio Settings defaults to On. Uncheck that box and see if that fixes you up. You'll see that I leave it unchecked.

Re: DP 11 doesn't record

Posted: Sun Jul 24, 2022 2:14 am
by greg328
Also- set microphone permissions to “on” for DP!


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Re: DP 11 doesn't record

Posted: Sun Jul 24, 2022 3:24 pm
by mikehalloran
greg328 wrote: Sun Jul 24, 2022 2:14 am Also- set microphone permissions to “on” for DP!


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and all versions of DP over MacOS High Sierra and later. It’s a MacOS, not a DP thing.

Forgot about that. Thanks for catching.

DP 11 doesn't record

Posted: Sun Jul 24, 2022 3:39 pm
by greg328
You bet, I recently reinstalled DP 11 on my new Mac Studio Ultra, and I did not enable microphone permissions during the install.

I tried to record through my Apollo a few days later, and it would not let me.

After a few stumped moments I realized that I did not grant input permissions on the microphone, which apparently applies to any audio input device! :-).

You can adjust that setting on:
Preferences/security and privacy/privacy/microphone

By the way, I’m selling my UA OCTO 8 PCIe accelerator card and my Titan Ridge PCIe flashed TB3 card. In case anyone is interested.

Oh and my MacPro 5.1 and Apple Cinema Display 30” as well!

:-)

Is there a classified section here on MOTUnation?

Greg


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Re: DP 11 doesn't record

Posted: Sun Jul 24, 2022 7:13 pm
by James Steele
greg328 wrote: Sun Jul 24, 2022 3:39 pmIs there a classified section here on MOTUnation?
Nope... and never will be. I don't want to get caught in the middle if a deal goes south.

That said, you mentioned your selling it in your post and if someone wants to PM you... well I guess that works. Thanks for offering it to me first, but I'm gonna just hang tight until I can pop for a Mac Studio in a couple months. I'll probably go with the M1 Max version, however.

Re: DP 11 doesn't record

Posted: Sun Jul 24, 2022 8:09 pm
by greg328
Got it, thanks james


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Re: DP 11 doesn't record

Posted: Sun Jul 24, 2022 10:06 pm
by cuttime
Just a follow up on this microphone permission thing: While I was migrating to a Mac Studio with Monterey 12.4, the first time I ran DP after setup I got a popup window asking if I wanted to allow Microphone permission, much to my surprise, since I have been keeping this issue in the back of my mind for a while. So yes, there is some kind of fail-safe along the way, but it is unfortunate that many people don't seem to be getting it.

Re: DP 11 doesn't record

Posted: Mon Jul 25, 2022 3:28 am
by Marc Frey
Dear Mike, dear Greg,
you are absolutely the DP-Cracks! :woohoo:
The one thing with the microphone-permissions was finally the solution!
As i've seen there, a lot of my sound application did lost their permission (Kontakt, Sound Studio, etc.).
Seems to be OSX-Update-issue, i never got that problem before.

So many thanks and greetings from Switzerland,
Marc

Re: DP 11 doesn't record

Posted: Mon Jul 25, 2022 4:22 am
by greg328
Great! Glad you figured it out ! Best of luck to you


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Re: DP 11 doesn't record (RESOLVED)

Posted: Sun Dec 03, 2023 6:00 pm
by willstuff
Dudes – just following up with this lingering issue (as of 12/23). This just saved me from the same dilemma. I had just switched to Sonoma, but didn't make the connection that a microphone security setting would mess up my DP setup. I tried my same Scarlett Solo in GarageBand and Audacity, and it was working, but not in projects I had fairly recently recorded in DP with the same setup. Man! Thanks for this.
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DP 11 doesn't record (RESOLVED)

Posted: Sun Dec 03, 2023 6:04 pm
by greg328
Some of these old threads are the gifts that keep on giving! Merry Christmas!


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Re: DP 11 doesn't record (RESOLVED)

Posted: Mon Dec 04, 2023 12:07 am
by James Steele
greg328 wrote:Some of these old threads are the gifts that keep on giving! Merry Christmas! ImageImageImage


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That’s why I rarely delete old threads. Often the end up helping someone. Image