MOTUnation.com

Hi guys,

I have a MOTU 828 mk2 FireWire Audio Interface that worked perfectly with my old PC (Intel Core 2 QUAD q9550 CPU, ASUS P5K Premium motherboard, 8 GB RAM with an standard FireWire PCI-e Card. I know cards with Texas Instrumens chipset should be better but it worked well on my old PC. That´s the one I have:



Because of performance issues I bought an HP Elitedesk 800 G1 Tower with i7 4770 CPU, 8 GB RAM (all drivers installed from HP). On this new PC I installed the PCI-e FireWire card from the old one, installed the newest MOTU Audio driver. I can turn on the audio interface and it is recognised by my Windows 10 (clean install, all updates). BUT when an audio signal is send to the audio interface I get immediately an bluescreen (NMI-hardware-failure), each try when I try to output a sound through.

I use an Apple firewire cable, both sides 1394-A. Curious is, when I use an other cable I have, with one side 1394-A and other side 1394-B I get no bluescreen but PC hangs while trying open an audio signal.

I installed "WhoCrashed" software to localize the problem. My output:

BugCheck name: NMI_Hardware_Failure
BugCheck code: 0x80
Parameter 1: 0x4F4454
Probably caused by: hal.dll


Do you guys have any idea what could create the bluescreen ?
Would be so thankful!!!

Regards,
Adam

Have you tried using the legacy firewire driver? You would need to download, install and select it for the card in the Device manager.

You can download here: https://www.microsoft.com/en-us/downloa ... x?id=44218

Hi,

Thanks for your reply. Yes I tried the legacy drivers, same result. Bluescreen appears immediately when the sound should be given out. Drives me crazy.

Has maybe anybody this MOTU 828 MK2 FireWire and a special FW Card that works for him or any ideas??

Have you tried moving and/or reseating the card? I just ordered a HP Z2 SFF workstation and will be using this low profile card: https://www.amazon.com/gp/product/B0037 ... 0DER&psc=1

It’s about twice the price of other cards, but I’m pretty sure it has the right chipset. The Z2 is a custom build so won’t know for sure if my 828mkII will work for a few weeks.

Yes I tried moving or resetting it, same result, bluescreen.
Thanks for your advise withe the FW card. Why do you think this one works well ? I just ask not buying several FW cards and spending money for nothing

The StartTech cards use the TI chip. The one you have uses the Via chip. Specs are here: https://www.startech.com/Cards-Adapters ... ~PEX1394B3

There are other options if you don't need the FW800 (1394b) ports that are less expensive. Look here: https://www.amazon.com/s?k=startech+139 ... nb_sb_noss

Just make sure the bracket is the right height for your machine. The original link I posted was for a low profile card (but according to the specs it includes a full height bracket).

Here's a list from Presonus that outlines compatibility with various firewire chipsets and cards. This probably translates well to MOTU devices. It's from a while ago (2012), but there really hasn't been any new developments in FW.

https://support.presonus.com/hc/en-us/a ... _Cards.pdf

ok I think I should try one of the StarTEch FW Cards, thank you Charlz for your help so far!

regards

Hi guys,

I just want to let you know that my system is working again! The secret was really a new FireWire card with a Texas Instrumens chipset (TI XIO2213)! I bought this one:

https://www.amazon.de/Syba-PCI-Express- ... 716&sr=8-9

Thank you very much for your support!

I´m happy