MOTUnation.com

Brand new Ultralite Mk 4 (Windows 10, latest Mk4 driver installed). After about a minute or so the channels get rerouted (analog out 1 ends up in 6 or main right or whatever, main outs end up in channels 4,5 or whatever. This happens regardless of ASIO / ASIO4ALL / WASAPI drivers.

Here's a video I did about the issue (random rerouting happens at 1:00 mark)

I'm truly at a loss here since there doesn't seem to be much out there about this issue. I would appreciate some help debugging this because it makes my awesome interface useless.

moreissuesthanvogue,

We're sorry to see that you're having issues with this interface. Feel free to reach out to us here at support so we can do some troubleshooting and get this sorted out for you. We're available by phone and through our online ticket system:

MOTU.com/support
617.576.3066
Hours: Mon - Fri, 9am - 5pm Eastern

Travis | MOTU Support

Guys,
I am having literally the same problem. Can't even play a Youtube video even for 10 seconds straight. My DAW has become useless. Only thing that temporary fixes it is changing the buffer size but after a few seconds audio is stopped again or we get those random channel switching. How can we handle this? I have a legit installation of windows and need to keep it up-to-date