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Motu Traveler mk1 Win10 compatability

Posted: Tue Oct 02, 2018 2:59 pm
by telstar
Hello & thanks for looking,

Has anyone figured out how to get Motu Traveler/CueMix to work with Windows 10, or other tricks?

I'm a little behind the curve and only recently retired my studio ADK 9000 laptop (a workhorse) (WinXP). I am trying to find out whether my perfectly operating Traveler hardware will run in a Win10 environment. Note: I know MOTU does not offer compatibility for the Traveler mk1 per their website.

I could be wrong, but WinXP was a fairly stable platform for me. Upgrading to subsequent Win upgrades left me nervous until Win10.

I've heard all of the arguments & negativity on vendors providing for or not latest drivers, software, etc. That's a war I cant win, so I concentrate on finding a means to getting my problem solved. With your help, I hope you can provide some promising insights.

I realize I may need to buy a new audio interface & the first question comes to mind.
"Which audio companies have the best record of updating their software/driver for older hardware; keeping it current?" I'd like to focus on those vendors who keep up with the times for older hardware should I have to buy another interface.

I've only come across a very old SOS magazine article that vaguely discussed staying current for software/drivers for existing hardware. Unfortunately, SOS was interviewing various product managers, Hmm :?: .

Thanks for your insights:

1. Traveler mk1 Win10 compatability
2. Audio vendors who tend to stay current on software/driver updates.


Best Regards,

Re: Motu Traveler mk1 Win10 compatability

Posted: Sat Feb 06, 2021 10:25 am
by nostatement
I've been able to use my MOTU original traveler MK1 up until Feb 3, 2021. in the past few months, I had to reinstall the driver after each Windows 10 update, but now it stopped working. The MOTU doesn't show in the sound setting anymore.
I've updated firmware, remove all the old files after uninstalling the driver then installed and restarted the PC.

Does anyone else have this issue?
Did MOTU stop supporting the original Traveler?

Re: Motu Traveler mk1 Win10 compatability

Posted: Sat Feb 06, 2021 12:51 pm
by CharlzS
Is your firewire card driver still OK? Check in the Device Manager control panel for IEEE 1394 Host Controllers - anything going on (or not going on) there? I'm still running an 828mkII on Win 10 (20H2) with no issue and I think the Traveler uses the same drivers.