MOTUnation.com

I'm using DP 9.51 for live performance with a band for backing tracks. I use a Focusrite 18i/20 interface with a novation keyboard connected. MIDI out from the Kybd to in on the interface and a foot pedal connected to the sustain port. In commands I select play toggle start/stop and press the foot pedal. It excepts and shows the command so I know DP is seeing the information coming from the kybd. Still, nothing happens when I hit the pedal. This has been working fine up until I changed computers and upgraded from 8 to 9.51. Any suggestions? Am I forgetting to do something in DP? Midisetup? Interface? Kybd?
Thanks

Have you checked if the Transport Masters section in the commands window is enabled?

Yes transport and master are selected. I also tried it without the master selected.

Are you sure that the pedal is showing #64?

https://www.snoize.com/MIDIMonitor/

Yes

I tried to assign it to a key on the keyboard as well. Note shows in the commands but doesnt start playback.

Call MOTU and you will probably get a quick fix.

It works if I assign it to just play. When play/toggle it plays for about quarter of a second then stops.

i did call motu and I was on hold for an hour. Finally got tired of waiting.

Have you tried using MidiMnitor to examine what the Novation actually produces? Is your pedal just a simple switch? Some sustain pedals actually are continuous controllers and not switches producing values of 127 or zero. Releasing the pedal may not produce a value zero and that confuses the process.

JLEpperson wrote:It works if I assign it to just play. When play/toggle it plays for about quarter of a second then stops.

i did call motu and I was on hold for an hour. Finally got tired of waiting.

Folks say a morning call is best.