kestudi wrote:
When I click the dropdown from the Sequence window, I get an "Unexpected Error"
Anyone encounter this problem?
I have had this problem, and no amount of installing/reinstalling/re-encoding helped me. After some back-and-forth with MOTU we didn't actually figure out the cause, but there is a possible solution.
Try creating a new Windows user profile, and testing the same functionality there. This worked for me - so it must be some kind of corruption specific to the user account. MOTU's original advice was to reinstall Windows. I did that, and it worked. After a few months the issue came back with no discernible cause. I had a techlink going for a while where I worked through this with them, but I never got any response that indicated they were able to reproduce it. Pretty sure they wrote it off as an idiosyncrasy of a single machine.
If you don't mind, can you pretty pretty please let MOTU know this issue is not just a ghost in the machine? Either by phone, email, or Techlink? If you reference my old unresolved techlink when you do, perhaps they'll give it a closer look. MTL 100559:
https://motu.com/techsupport/tracker/vi ... _id=100559
Workaround
Interestingly, for me it only happened in the 64-bit version of DP. Is that also true for you? If so, you can work around this issue by opening your project in 32-bit mode to change the settings you need to within that window, then resume working in 64-bit. This is actually what I ended up doing, as moving things from one user account to another was more work than doing this from time to time, and I have little faith that the user account solution is a permanent one - though I don't know that for a fact.
EDIT: I just realized you are on Mac OS. I had only ever seen this problem on Windows, so I assumed you were on that. Apologies for the confusion. Obviously only some of my post applies. However, if this is now showing up for some Mac users, all the more reason for MOTU to hear about it.
Let us know how it shakes out!
