Page 1 of 4

Back to 9.02

Posted: Mon Dec 05, 2016 12:05 pm
by JSmith1234567
Well...an intense day of working in 9.1.

Loops trigger out-of-time, even starting on an even bar.

The only way they play in time is to start from the first note of a cue.

My microphone inputs keep going into monitor-enalbed all by themselves.

Five minutes ago, all of my MIDI tracks disappeared!

The notes were still sounding, but all that was left was track folders on screen with NO tracks.

I open ands closed the project. The same thing...no tracks! They are still playing, but are not on-screen.

HUH ???

This is ridiculous !

As an aside, I am not going to try to recreate these issues for Motu's technical benefit. Actually making music for a living prevents me from wearing another hat as unpaid software tester/developer.

Re: Back to 9.02

Posted: Mon Dec 05, 2016 1:00 pm
by Gravity Jim
Those aren't problems with 9.12. I and thousands of other users are running the latest DP on the latest OSX, and it works perfectly with no weirdness.

These problems are originating somewhere else. I'd try reinstalling DP.

Re: Back to 9.02

Posted: Mon Dec 05, 2016 5:39 pm
by waxman
I had some strange behavior and had to trash prefs... the whole folder. Even better reinstall.

Re: Back to 9.02

Posted: Mon Dec 05, 2016 6:49 pm
by JSmith1234567
I've done all of that, reinstalling, trashing prefs., and it still sucks.

The latency is definitely lower, but at the cost of basic functionality.

It's weird...every time some new version of software comes out and there is always someone waving their arms and warning you of dire circumstances if you install it. Your life will be ruined!

I always totally ignore that, and stuff usually works just fine.

This time, however, it really is screwed up.

I'm guessing it might be the "new-gen-pre-gen" stuff, but really who knows?

I absolutely totally love DP, I can totally fly in it when I work, and I don't really have the stamina or interest to try to learn some different DAW.

I hope they figure this s___ out.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 9:12 am
by Gravity Jim
Dude. The latency was not improved "at the cost of basic functionality." You're still talking like this is something that MOTU has to fix (and "guessing" that it's the new pre-can routines is a bad guess).

And that's not correct. DP 9.12 runs great, so the things you are encountering are not confirmed bugs. This is something YOU have to figure out. Because the problem is your rig, your computer, your signal chain.

Call MOTU, talk to support, get some clues. Try booting with no plug-ins, introduce them one or two at a time until it breaks again. Do some troubleshooting.

There's no need to start muttering about changing DAWs. But if you don't do the digging, nobody will.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 9:38 am
by Robert Randolph
Don't worry JSmith1234567, you're not alone.

There's quite a few users that can not run 9.12 correctly and find that 9.02 works excellent on the same system with the same configuration.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 10:41 am
by Gravity Jim
If you can't run 9.12, then your Mac is screwed up.

Frankly, the amount of mistaken abuse that gets heaped on MOTU on this forum ("my computer got all screwed up with freebies and third party I/O drivers and dumb hacks for making ancient plug-ins run, and now DP doesn't work right and IT'S THEIR FAULT") gets severely tiresome.

Nobody ever comes back and says, "oh, I figured it out and it was operator error but it's ok now," but the "EVERYTHING ABOUT DP X.XX SUX" threads live forever.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 10:54 am
by James Steele
I think the reality is somewhere in the middle, but I agree that probably the majority of the time it's not as bad as what many posters make it out to be. Rather, I shouldn't say "not as bad" but the issue often isn't all DP and you're right... people often don't come back and post when they've found a solution or found that they had affixed blame where it didn't necessarily belong.

I think common sense would tell most people that that the problem they have isn't widespread or this forum would be awash in angry, frustrated posts. But it's not. So this posters problem may be real to him, but it is an outlier and not representative of the experience of most users. I agree that a call to tech support is probably a good idea. If the poster would rather go back to an older version that's his prerogative, but if there is a unique issue it is helpful if it's reported and hopefully it can be determined what the cause is. Let's say there IS some bug that MOTU is not aware of. It may be unique to this user's system and one of MOTU's current beta testers may simply not have come across this problem, thus future versions will not be any better as MOTU is not aware of the issue, much less how to replicate it which is the first step toward fixing it.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 5:40 pm
by waxman
JSmith1234567 wrote:I've done all of that, reinstalling, trashing prefs., and it still sucks.

I hope they figure this s___ out.
Call MOTU tech support... They can figure it out quicker if you call them and communicate. I use 9.12 everyday with Sierra with zero problems. Last month I had a huge problem that lasted for weeks. I thought it was dp... then I thought it was BFD3. Turns out is was one bad data piece from a Roland eDrum set that crashed one sound on BFD3 which then crashed DP... so intermittent. MOTU tech support was so great. They took me through finding it logically piece by piece including crash reports. Sending them DP project file. etc. Finally they narrowed it down to NOT being DP... but they gave me a solution to keep it from happening. MOTU tech support is amazing. This Motunation is not MOTU's tech support site. But GREAT things come from here. Hopefully JS you'll find it and report back. 9.12 is a great version with killer features. When on Sierra it's the best.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 6:30 pm
by James Steele
Hmmm... you're making me want to be brave and try Sierra. I heard rumor that the issues with DP 9.12 occasionally losing contact with audio hardware was a CoreAudio issue in El Cap that was fixed in Sierra. Maybe I'll give it a shot tomorrow.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 7:21 pm
by waxman
It's only scary for a minute...

Re: Back to 9.02

Posted: Tue Dec 06, 2016 9:39 pm
by James Steele
waxman wrote:It's only scary for a minute...
Long as I do an image backup of my boot disk first, I'll feel better. That's when I wish everything I had was iLok... so much easier rather than reauthorizing plugs that use hard drive reauthorization. I recently switched my Waves plugs to using a USB stick for the "Waves Key" hoping to save a bit more time should I have to restore a volume. I guess I'll try tomorrow and see what breaks! LOL

Re: Back to 9.02

Posted: Tue Dec 06, 2016 9:50 pm
by HCMarkus
I just ran my first session today under macOS 10.12 and DP 9.12, having moved from 8.5 and DP 8.07 yesterday.

Although everything worked out OK, I noticed some artifacts while working with VIs that I have never before encountered, and an attempt at an MP3 import was unsuccessful. Another issue I noticed was the response of my Magic Mouse; it seemed erratic and overly responsive to scrolling when altering parameters in the Event Editor and other areas of DP. I have a Magic Mouse 2 which I will try; we'll see if it behaves better.

I certainly enjoyed the much improved VI response. Testing continues.

Re: Back to 9.02

Posted: Tue Dec 06, 2016 10:07 pm
by cuttime
HCMarkus wrote: it seemed erratic and overly responsive to scrolling when altering parameters in the Event Editor and other areas of DP.
I definitely noticed this. The "wiggle to enlarge cursor" function is also WAY much more sensitive.

Re: Back to 9.02

Posted: Wed Dec 07, 2016 8:54 am
by bayswater
HCMarkus wrote: Another issue I noticed was the response of my Magic Mouse; it seemed erratic and overly responsive to scrolling when altering parameters in the Event Editor and other areas of DP. I have a Magic Mouse 2 which I will try; we'll see if it behaves better.
I've noticed this too. In general, Sierra seems a little less accurate than Yosemite at keeping track of where the mouse pointer is.