Page 1 of 1

828x Thunderbolt connection problems

Posted: Tue Jun 02, 2015 1:44 am
by aranm
I have an 828x and have connected it to my mac with a thunderbolt cable and the sound card is not recognised. I get no indication that anything is plugged in.

When plugging it in with USB everything works fine. Has anyone else had any issues like this?

Re: 828x Thunderbolt connection problems

Posted: Tue Jun 02, 2015 7:13 am
by Playa
Hi,

I have had similar issues with another Thunderbolt device. I would test other Thunderbolt cables, and ports on your computer. If that does not work try connecting another Thunderbolt device to the computer, and see if it connects.