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Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sun Dec 14, 2014 10:13 am
by yavn
In order to use Maschine 2.2 , I finally upgraded my mid 2011 mini to OSX 10.9.5 from 10.7.
When using Maschine as a plugin, any editing of notes in the plugin causes the mouse to freeze in its place - the pointer stays on the screen. DP still operates via the keyboard. Plugging in an external mouse has no effect. When I Force Quit DP the mouse works again just fine.
This issue does not occuer when using Maschine in stand alone mode.
Given the newness of version 2.2, I'm asuming this is a maschine issue, but since I just updated to OSX 10.9.5 I was unsure if it was related to that. I need to downgrade to Maschine 2.0 and see of the issue still persists.
Any help would be much appreciated.
Thanks,
Yavn
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Mon Dec 15, 2014 10:47 am
by NeilBlack
I had exactly the same problem. Maschine 2.2 disabled my mouse. I had to revert to 2.1 and after some hastle everything is working again. NI tech have been no help so far. I sent a ticket which took days before I received a reply. They asked me to send a diagnostics file. That was another few days ago and I've heard nothing since. I"m pretty sure it's a Maschine issue. I've no other problems under OS X 10.10
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Mon Jan 05, 2015 6:43 pm
by BKK-OZ
I just started encountering this problem today - it was fine up until I installed 10.9.5 (from 10.9.4).
Argh.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Mon Jan 05, 2015 9:18 pm
by BKK-OZ
I raised a technote with MOTU - can't find evidence that other DAWs are showing the same problem.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Tue Jan 06, 2015 6:53 am
by NeilBlack
Seems like NI are onto it. I had this message over the holidays;
Thank you for reporting this issue. Our Development Department is now aware of
this problem and is working to find a solution as quickly as possible, which will
be available in a future update. Until then, we kindly ask you for your
understanding and thank you for your patience.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Fri Jan 16, 2015 4:33 pm
by BKK-OZ
Heard anything?
I am going to prod MOTU again.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 9:53 am
by synthtek2k
I'm having the same issue.. Maschine 2.2.3 DP 8.1 OS10.8.6
Anybody have a solution? How difficult was it to revert back to 2.1?
Thanks in advance
John
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 5:32 pm
by BKK-OZ
I raised a technote with MOTU, and I followed up and asked again, but I have heard nothing back from them - not even an acknowledgment.
Dunno what to offer to you, dunno how to fix the problem.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 5:50 pm
by synthtek2k
I'm getting the same response on the NI boards...
Js
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 6:02 pm
by BKK-OZ
When I get a minute, I will raise a support request with NI.
Suggest you do the same with a technote to MOTU.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 6:05 pm
by BKK-OZ
I just saw, through NI's Service Centre, that there is an update to Maschine - version 2.2.3 is now available. (As of Jan 15.)
I am going to try that, see if that helps.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 10:14 pm
by synthtek2k
It doesn't... The version I'm on, reverted to 2.2.1 and it's the same
J
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Sat Jan 31, 2015 11:18 pm
by yavn
Still having the same issue despite the updates.
Has anyone found any good workarounds? I've found not clicking on the grid helps.
Yavn
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Mon Feb 02, 2015 7:39 pm
by BKK-OZ
Even after the 2.2.3 update to Maschine, I am still having the same problem.
Kinda getting annoyed that MOTU haven't yet seen fit to even acknowledge my Technote. I suggest everyone else having the same problem also raise a Technote with MOTU, maybe we can collectively get some attention.
I have also raised a support request with NI, also suggest others do the same.
Re: Mouse lock up in Maschine 2.2 + DP 8.07
Posted: Wed Feb 04, 2015 12:16 pm
by BKK-OZ
NI have responded to my support request.
And after some more prodding, I got a response from MOTU.
I suggest that others also raise this issue formally with NI and MOTU.
My references are:
MOTU Technote - MTL95598
NI Support - Ticket#2015020310002399