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BFD Authorization Issues [solved]

Posted: Fri Oct 24, 2014 2:05 pm
by dix
I just migrated to a MP with Mavericks and BFD will not authorize. I have emails and calls out to FXpansion, but they're barely responsive. I've also posted on their forum. I'm wondering if anyone here can help. I get this from the License Manager:

"Several of your products have failed to authorize properly. These products listed below:

BFD 1 (Software BFD 1 has status 5 which is non authorizable)
BFD 2 (Software BFD 2 has status 5 which is non authorizable)
BFD 3 (Software BFD 3 has status 5 which is non authorizable)"

It then offers to create a support ticket, but that function is not functional, nor is the offline authorization :( Not too impressed with FXpansion at this moment.

Re: BFD Authorization Issues [solved]

Posted: Fri Oct 24, 2014 5:23 pm
by dix
A kind feller on the FXpansion forum solved this one for me.

Go to ~/Library/Application Support/FXPansion and trash all the .auth files (not the other files). After that the License Manager worked as expected.

...fyi, for some weird reason ALL of the .auths for all the FXpansion products were, and are again in the BFD2 Folder (?)