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OS X Mavericks freeze when I change sampling rate on 828x

Posted: Sun Sep 21, 2014 11:43 pm
by oranheim
Hi,

I just bought the 828x to replace my old 828mk3 Firewire. But, now I experience a troubling issue.

When I change the sampling rate on Motu 828x from 41.1 kHz to 48 kHz using Motu Audio Setup or from Logic Pro X Audio settings, my Mac freezes. I'm using OS X Mavericks and the latest drivers from Motu. It seems like the CoreAudio stack crashes/hangs.

I am connected thru USB 2.0 on an Mac Pro Early 2008.

I never had this problem with my old interface using Firewire.

Any ideas?

Cheers
Ove

Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Mon Sep 22, 2014 2:05 pm
by 4stripes
See if MOTU has updates--you didn't note what firmware/software you're on. http://www.motu.com/download

Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Mon Sep 22, 2014 2:14 pm
by oranheim
I'm using the latest firmware v1.0.4 and latest mac drivers from March 2014.


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Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Wed Sep 24, 2014 9:27 am
by mikehalloran
File a TechLink with MOTU support and let us know what happens. If there's an easy fix, other users will want to know and, if a problem, likewise.

Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Thu Sep 25, 2014 9:23 am
by canzirri
Having the same troubles on mine. Only Difference is im on windows. Also having connection troubles, tried uninstalling the drivers and reinstalling them god knows how many times before ableton/cuemix even registers i have it plugged in. Then if (A very big if) it connects i change the sample rate and crashes ableton and i lose connection with the motu again for another 5 hours of repairing the drivers.

:deadhorse:

Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Thu Sep 25, 2014 2:15 pm
by Tonio
Any updates? I am considering getting a 828x, if it doesn't pan out I may go with one of teh new units.

Re: OS X Mavericks freeze when I change sampling rate on 828

Posted: Sat Sep 27, 2014 10:36 am
by oranheim
canzirri wrote:Having the same troubles on mine. Only Difference is im on windows.
Are you connected thru USB or Thunderbolt?

Ove