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New 828x stops booting

Posted: Fri May 23, 2014 1:58 am
by Harry
Hello,
Since some days my 828x stops booting.
I can read on the display: Boot v.1.01
Loading Boot Router
Done!
Boot v.1.01
This happens with TB and also under USB!
All Driver software is the newest version and the 828x firmware is 1.02.
Has anyone a solution?

Thanks!

Re: New 828x stops booting

Posted: Fri May 23, 2014 11:20 am
by mikehalloran
What happens when you disconnect the TB cable?

Not understanding why, if you updated the firmware to 1.02, it is showing 1.01. Perhaps the firmware upgrade was interrupted and should be run again.

Re: New 828x stops booting

Posted: Sun May 25, 2014 12:36 pm
by Harry
Thanks for your answer!
I tried all possibilities but nothing happened.
I wrote to MOTU Support and they raid, I should sent it back to my Distributor and replace with a New One.
I think, it's a Hardware Bug.