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Kudos to MOTU Tech Support (and Campbell)!

Posted: Fri Nov 08, 2013 11:39 am
by nk_e
I just wanted to say thanks to MOTU and its tech support team - and Campbell in particular. I have a nasty, pernicious problem that I thought was related to my recent upgrade to Mavericks. Turns out that one of my 828s (or a firewire cable) may have a problem. But to get to that answer, Campbell has been working patiently with me all week. I'm not out of the woods yet, but at least I can see light up ahead.

Just wanted to say thanks.

Re: Kudos to MOTU Tech Support (and Campbell)!

Posted: Fri Nov 08, 2013 3:35 pm
by bdr
I have to concur...Campbell worked with me on an issue recently and was super helpful.

Re: Kudos to MOTU Tech Support (and Campbell)!

Posted: Sat Nov 09, 2013 12:25 pm
by Babz
Campbell has given me great tech support as well!

Really like the changes we've seen lately at MOTU, including great tech support!

Best,
Babz