Page 1 of 1

Stubborn Mail red tag won't go away...

Posted: Mon Mar 26, 2012 7:34 pm
by FMiguelez
Hello, everyone.

Mail (in Snow Leopard on my MacBook Pro) keeps displaying one red tag, as if there were a new unread message. I know there are't any, but I can't get rid of the stupid tag. I have lots of mailboxes, so I actually created a smart mailbox set to show any unread messages including the trash, just to make sure, and it didn't show any.

I tried deleting its .plist file. It did solve the problem, but then all my mailboxes, smart mailboxes and accounts get reset to default, and I really don't feel like setting all that again. Once I put back the original .plist file, it still shows the annoying red tag.

I mean, it's not the end of the world or anything, but I want it to go back to normal.
Any ideas or suggestions on how to fix this that does not involve deleting the .plist?

Thanks!

Stubborn eMail red tag won't go away...

Posted: Mon Mar 26, 2012 9:46 pm
by MIDI Life Crisis
Repaired permissions?

Stubborn eMail red tag won't go away...

Posted: Mon Mar 26, 2012 9:52 pm
by bad andy
There's a command somewhere to rebuild the mailbox database. (Worth a shot, though i bet its just an unread message hiding somewhere.) Not sure where not at computer now. Maybe hold OPT while launching Mail?

Isn't there also a right-click option submenu to 'Mark all messages as read' ?

Re: Stubborn eMail red tag won't go away...

Posted: Tue Mar 27, 2012 7:15 am
by DoctorOrbis
I used to quit and restart Mail when this happens, but now I just switch folders and then switch back to 'Inbox' and the flag goes away.

-O-

Re: Stubborn eMail red tag won't go away...

Posted: Tue Mar 27, 2012 12:35 pm
by FMiguelez
Thanks for the suggestions, guys.

I tried everything you told me, including rebuilding the mailboxes, but still no dice.

The only pseudo-solution I found is to set in Mail's preferences "Dock Unread Count" to show Inbox messages only. That works... But if I set it back as I had it (to show any mailbox) then the red tag reappears showing this stubborn message.

The weird thing is that my smart mailbox doesn't show me any unread messages (and I have it set to show any unread message from any mailbox).

Hmmmm.... Strange.

Oh, well. I guess I can live with it only showing unread messages from the Inbox. Not ideal, but works for now.

Thanks guys!

Re: Stubborn Mail red tag won't go away...

Posted: Tue Mar 27, 2012 1:13 pm
by NazRat
If it's not a Mobile Me/Mac IMAP account, have you checked to see if you're subscribed to all the folders or for Mac/Me is something showing up in the quota list that isn't in the mail sidebar? Right-click your inbox and select Get Account Info. Just something to look at.