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Help Please!! Motu 8pre firewire not responding
Posted: Tue Nov 09, 2010 12:32 am
by jaynian
Hi
I've had my inteface for about 3 years or more and its been working fine then i moved my studio for a weekend- to do some recording elsewhere, which ive done several times before and now when ive put it back together at my home studio its not working. it powers up, the lights go on but then it settles on convertor light, even though im plugged in through firewire through to the imac. The Imac isnt seeing it at all. I got a horrible feeling its goosed, can anyone help?
Ive reinstalled the drivers, not done a firmware update yet but if i cant even get the machine to be seen then it seems pointless when its been working before.
Hope you can help me
Jaynian
Re: Help Please!! Motu 8pre firewire not responding
Posted: Wed Nov 10, 2010 6:41 am
by Pappy725
Try a different FW cable? The 828 has a reset to factory defaults, but I couldn't find anything like that looking through the 8Pre user guide.
Pappy
Re: Help Please!! Motu 8pre firewire not responding
Posted: Sun Nov 14, 2010 9:58 am
by mikehalloran
Is your firewire bus working? I had this issue - a bad FW hub would shut down the bus on my G5 and re-booting did not bring it back. I found the problem by firing up TechTool and seeing that the FW bus was showing zero.
Disconnecting the hub and resetting the PRAM restored the bus.
Replacing the hub made the problem stay away.
Re: Help Please!! Motu 8pre firewire not responding
Posted: Sun Dec 05, 2010 3:08 pm
by seanarorke
hi jaynian,
i have a similar problem. i was on os x tiger using 8pre and 828mk1. all working fine. upgraded my os to snow leopard and my mac doesn't see them.
i've tried the usual different seqs of turning on etc, nothing. at leadst you know it doesn't seem like your error,eh? also can't do a hardware upgrade because it is not seen. nothing i can add, sorry. i'm waiting for a useful response like you. (not mine obviously)
sean
Re: Help Please!! Motu 8pre firewire not responding
Posted: Mon Dec 06, 2010 11:19 am
by Pappy725
Sean, what gear are you using? Computer, specs? It helps everyone else help you remedy your problem.
I have the 8Pre and 828mkII, and when I got my MacBook Pro with Snow Leopard, the 828 didn't show up in MOTU Audio Setup. The 8Pre does, so that's my workaround. I had a techlink open with MOTU with no real help from it. They closed it about 3 months ago with no resolution to my problem.
Like I said, I've got a workaround but it's not the way I want to set up my rig.
Pappy
Re: Help Please!! Motu 8pre firewire not responding
Posted: Thu Dec 16, 2010 3:09 pm
by straysean
hi, i'm using a macbook pro with 2gb core duo with 2gb memory. i've done a total format and install of snow leopard 10.6.3. i've just connected an ipod photo which is firewire compatable, it charges but doesn't appear on itunes or mac finder. so i presume it is a firewire os x problem in itself. anybody had the problem and fixed it? sean