Audio Glitch Because of Internet?

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Tobor
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Audio Glitch Because of Internet?

Post by Tobor »

Hi all,

I have been encountering a problem that began a few months ago and is supremely irritating. If I have been on the internet and then boot up DP, the audio when playing VIs like Ivory and Omnisphere, for example (streamed from an external G-Drive) breaks up and crackles.

I reboot the computer, fire up DP first and all is fine. Stays fine. But should I fire up Safari for a few minutes, the problem and the audio crackles can return.

It seems I recall someone saying that the new version of Safari which has more updating features contributed to some audio problems but can't remember details. Could be a Safari/Tiger thing.

At any rate having to restart the computer every time I want to fire up DP (or Logic, or Live, Reason, etc., same problem so it's not just DP) is more than a tad annoying.

Is it just me?

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
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kassonica
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Re: Audio Glitch Because of Internet?

Post by kassonica »

Are you using airport? if so then yes it has been known to cause problems in the past.


Simply don't use the net when working.

Ps I've never had a problem BTW
Creativity, some digital stuff and analogue things that go boom. crackle, bits of wood with strings on them that go twang
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Tritonemusic
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Re: Audio Glitch Because of Internet?

Post by Tritonemusic »

kassonica wrote:Simply don't use the net when working.
Agreed. Turn off your modem, too. If your work is important to you, it's better to be safe than sorry. How do you have your firewall setup, by the way?
DP 10.13, OS 13.7.6, iMac Pro (2017) 3.2 GHz 8-Core, 32 GB RAM, MOTU M4
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Tobor
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Re: Audio Glitch Because of Internet?

Post by Tobor »

666 wrote:
kassonica wrote:Simply don't use the net when working.
Agreed. Turn off your modem, too. If your work is important to you, it's better to be safe than sorry. How do you have your firewall setup, by the way?
Thanks for your suggestions.

Airport is off. Since I probably spend way too much on the net as it is, not using the net is an excellent suggestion even beyond the specific problem. New Year's Resolution!

Obviously I realize that not using the net when working will keep things chugging along. The problem I'd like to fix is the one that makes me reboot before firing up DP in the first place.

I just checked my firewall and it wasn't turned on, which probably wasn't too smart. It's on now so we'll see if that makes a difference. Really glad to be alerted to that situation.

I appreciate your help!

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
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martian
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Re: Audio Glitch Because of Internet?

Post by martian »

this happens to me all quite regulaly..

( every few days at least..)

it's usually caused by audiofinder if I use some plug in some time..

quitting AF usually stops it - sometimes just closing the plug in in AF solves it..

maybe yours too is some how plug in related..

I am on th enet all the time with DP - no probs at all!
macpro 3 gig - 5 Gig RAM 10.6.3 Motu 2408 mk 2 Mackie HUI DP 7.21 intel imac 3 gig ram traveller OS 10.6.3

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NazRat
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Re: Audio Glitch Because of Internet?

Post by NazRat »

Try opening the Network Preference Panel and set all network services that you don't use to inactive. Use the 'Make Service Inactive' selection in the drop-down menu at the bottom of the adapters panel. Network services are created for firewire ports, bluetooth, etc. that really aren't needed unless you have special requirements.
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Tobor
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Re: Audio Glitch Because of Internet?

Post by Tobor »

NazRat wrote:Try opening the Network Preference Panel and set all network services that you don't use to inactive. Use the 'Make Service Inactive' selection in the drop-down menu at the bottom of the adapters panel. Network services are created for firewire ports, bluetooth, etc. that really aren't needed unless you have special requirements.
Interesting. I'll try that when I get back to the studio.

I had suspected that it had something to do with the firewire bus, although I've had glitchy playback from Reason as well, and my Reason samples are located on my main drive.

Again, I remember hearing something relatively recently about Safari interfering with Core Audio, but it's a vague and quite likely incorrect memory....

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
wurliuchi
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Re: Audio Glitch Because of Internet?

Post by wurliuchi »

NazRat wrote:Try opening the Network Preference Panel and set all network services that you don't use to inactive. Use the 'Make Service Inactive' selection in the drop-down menu at the bottom of the adapters panel. Network services are created for firewire ports, bluetooth, etc. that really aren't needed unless you have special requirements.
Whether or not that fixes the problem, that's still a great tip!

I always forget to click on that little gear thing in the panels to see what it has available.
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Tobor
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Re: Audio Glitch Because of Internet?

Post by Tobor »

wurliuchi wrote:
NazRat wrote:Try opening the Network Preference Panel and set all network services that you don't use to inactive. Use the 'Make Service Inactive' selection in the drop-down menu at the bottom of the adapters panel. Network services are created for firewire ports, bluetooth, etc. that really aren't needed unless you have special requirements.
Whether or not that fixes the problem, that's still a great tip!

I always forget to click on that little gear thing in the panels to see what it has available.
Most of the other services were turned off. I wondered if there was another Network Preferences Panel (I 'spotlighted' it, I'm in Tiger), and came up with some interesting top hits- like DP4.01 updater and a couple other things from 2002.

It really makes me want to make a clean start with my next computer (which might well have been a new i7 iMac by now if it weren't for all the initial problems), as there is just so much archaic stuff on my machine after three migrations.

On the other hand, just the thought of manually loading in all my VI's again and authorizing etc. gives me a headache.

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
newrigel

Re: Audio Glitch Because of Internet?

Post by newrigel »

Tobor wrote:
wurliuchi wrote:
NazRat wrote:Try opening the Network Preference Panel and set all network services that you don't use to inactive. Use the 'Make Service Inactive' selection in the drop-down menu at the bottom of the adapters panel. Network services are created for firewire ports, bluetooth, etc. that really aren't needed unless you have special requirements.
Whether or not that fixes the problem, that's still a great tip!

I always forget to click on that little gear thing in the panels to see what it has available.
Most of the other services were turned off. I wondered if there was another Network Preferences Panel (I 'spotlighted' it, I'm in Tiger), and came up with some interesting top hits- like DP4.01 updater and a couple other things from 2002.

It really makes me want to make a clean start with my next computer (which might well have been a new i7 iMac by now if it weren't for all the initial problems), as there is just so much archaic stuff on my machine after three migrations.

On the other hand, just the thought of manually loading in all my VI's again and authorizing etc. gives me a headache.

Tobor
Being on a network shouldn't have anything to do with DP getting audio glitches or anything like that. I skype in real time while opening huge sessions in DP with Motion, FCP and others concurrently and never one problem. Launch activity monitor and see what background processes are running... you may have some resources going to tasks that are unrelated to DP or the network... maybe the clean start thing would be beneficial because you have something installed that's causing this behavior since I and a few others here don't.
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Tobor
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Re: Audio Glitch Because of Internet?

Post by Tobor »

newrigel wrote:Being on a network shouldn't have anything to do with DP getting audio glitches or anything like that. I skype in real time while opening huge sessions in DP with Motion, FCP and others concurrently and never one problem. Launch activity monitor and see what background processes are running... you may have some resources going to tasks that are unrelated to DP or the network... maybe the clean start thing would be beneficial because you have something installed that's causing this behavior since I and a few others here don't.

Activity monitor. Interesting. I scaled down the view to apps currently running. Kernel, etc., Safari.... There is something called Universal Access App that turns on and off, appears and disappears on the list. Doesn't seem to cause a spike by itself, though. Wish I could hone in what does cause the occasional spike.

What is the Universal Access App?

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
newrigel

Re: Audio Glitch Because of Internet?

Post by newrigel »

Tobor wrote:
newrigel wrote:Being on a network shouldn't have anything to do with DP getting audio glitches or anything like that. I skype in real time while opening huge sessions in DP with Motion, FCP and others concurrently and never one problem. Launch activity monitor and see what background processes are running... you may have some resources going to tasks that are unrelated to DP or the network... maybe the clean start thing would be beneficial because you have something installed that's causing this behavior since I and a few others here don't.

Activity monitor. Interesting. I scaled down the view to apps currently running. Kernel, etc., Safari.... There is something called Universal Access App that turns on and off, appears and disappears on the list. Doesn't seem to cause a spike by itself, though. Wish I could hone in what does cause the occasional spike.

What is the Universal Access App?

Tobor
For handicapped users... like making the screen flash for alerts to the deaf etc. Turn it off if your not handicapped.
bjornln
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Re: Audio Glitch Because of Internet?

Post by bjornln »

Tobor,


How much diskspace do you have left on your startup drive?



/B
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grouse
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Re: Audio Glitch Because of Internet?

Post by grouse »

It sounds to me like a simple RAM/ CPU issue. Being online and running an application like Safari can interfere with RAM that's needed for your VI's.
I don't own Omnisphere but as far as I've heard it's a CPU hog.
Even one instance of a Massive pad with a long reverb/ delay will start to crackle and affect performance on my pre-Intel machine.
I'm just in the habit of freezing tracks as I go or using VI's that don't hog as much.
So when you reboot the machine you're starting with fresh RAM. It makes sense that performance would be better.
It's possible that there's something else at work here but you may be just at the limit of your machine currently. I'm sure a spring cleaning or a service would also help things if you say you've a lot of old stuff on there.
DP 7.24, Focusrite 18i20, 3.06GHz Intel Core i3, OSX 10.9.5, 4 GB RAM, Reason 10, Kontakt, Motif +++
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Tobor
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Re: Audio Glitch Because of Internet?

Post by Tobor »

newrigel wrote:
Tobor wrote:Activity monitor. Interesting. I scaled down the view to apps currently running. Kernel, etc., Safari.... There is something called Universal Access App that turns on and off, appears and disappears on the list. Doesn't seem to cause a spike by itself, though. Wish I could hone in what does cause the occasional spike.

What is the Universal Access App?

Tobor
For handicapped users... like making the screen flash for alerts to the deaf etc. Turn it off if your not handicapped.
LOL!

Yes, I traced it down as being the excitement of the speaking 'helper'. It was turned off. Why it should pop on and off in Activity Monitor is another mystery, but doesn't cause any problems as I've been playing blissfully since the last reboot.

I have about 50 gigs of a 250 drive free so it's not that either. I also realize the demands of Omni and Ivory (the two shall never play together without at least one being bounced).

The RAM issue is probably right on the money- although why would a possible culprit like Safari continue to hog ram after it's quit?? Also, Safari is open now and Ivory is continuing to play glitch-free at the moment. If I open DP first, chances of it continuing to operate normally even after I fire up another app are better.

BUT... if I've been on the internet or using other apps and THEN open DP, EVEN AFTER ALL PREVIOUSLY OPENED APPS ARE CLOSED, I'll get glitchy audio from the get-go, even using a program with a small footprint. Live, Reason, Logic, etc., also exhibit glitchy audio under similar circumstances, so it's not just DP. Live for example will show very low CPU usage in its monitor, but the audio crackles. Reboot: fire up Live: everything works fine.

Thanks for all the input.

Tobor
iMac 2.7 i5, DP 9.5.1, 10.13.3, Apollo Twin, 828, MTPAV, Toontrack, Spectrasonics, BFD3, Drumcore, Reason 10, Live 10, Logic X, Spitfire, Zebra, Miroslav, Waves, Kronos X, MOXF 6, Axiom 49.
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