2408 mkIII volume knob problem

[EricWatkins]

Hi everyone. First post on this forum. I have a MOTU 2408 mkIII that is giving me some problems. THis is the 2nd unit in less than a year that the volume knob seems to be going bad on me. The first unit I had only lasted maybe a week or two before I had problems. What it does is, if I turn the volume all the way down, the left channel is still putting out volume like crazy. As I bring up the volume, the right channel starts to come in but now it seems as though the laeft channel is alway a bit louder and I cant turn my monitors all the way down without turning them off and that's just too much of a pita to deal with. Anyone else suffered this problem. Like I said, this is the 2nd unit to fail in the same way. I would jump ship but I really need the 24 channels of TDIF right now. I'm open for suggestions. Thanks.

Eric

[monkey man]

Sad. I had a MkII and an original, and not a single glitch.

It's not possible that this has something to do with your bundle assignments, Eric?

[EricWatkins]

I've never even messed with the software side of the MOTU if that's what you mean. This just popped up oout of the blue and I actually first noticed it while listening to itunes. I dont know how anything software related could do that in every application. Especially in the details of it. I mean, the left channel is STILL on with the volume knob turned all the way off. THen it stays the same as I bring the knob back up as the right channel starts coming back to life. At a about 10 oclock, it sounds as though they are balanced back out but who really knows at this point. I surely dont feel like I can trust the stereo image at this point.

E

[monkey man]

Yeah, that stereo image sounds pristine man... not! Crikey!

It's got me stumped now. Sorry Eric.