MOTUnation.com

Guys! I need your help!

I'm Paolo from Manila. I've been using an 8pre for the past few months and it has suddenly stopped working. The meter displays in front are blinking like crazy...like x-mas lights actually. Even the ADAT out ports are blinking. And My PC, AudioMix Console says that there's no MOTU Audio Device connected. I've tried changing new firewire ,power ,toslink cables and there's no improvement! reinstalling and re-doing my PC didnt work either. I think it's the 8pre coz it's suppose to turn ON smoothly even without anything plugged due to it's standalone features. Anyone with the same problem? Is there a factory reset procedure that may be able to fix this?

Anyone? Please help!

I had an 828 that exhibited similar symptoms--computer couldn't find it and the front panel LEDs just blinked like crazy. Turned out the firewire port on the 828 had died. If you've got an electronics repair shop near you that can check that I would suggest having them take a look at it. If that's the problem, you can probably get the unit repaired under warranty if it's been less than a year, although with shipping and such, you'll be without your 8pre for awhile. Good luck!

I saw a thread on here somewhere and someone said the reset procedure was to hold the volume button in for 5-10 seconds and then turn it to the right or something like that. I'll see if I can track it down...

...yep here it is. Maybe it will help?

http://www.motunation.com/forum/viewtopic.php?p=234124

Thank you very much bkshepard and AlMacMeister! I'm not with my setup right now but i will try asap. Hope it works! Thanks Thanks! Will update you guys!