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any ideas???
Posted: Thu Oct 11, 2007 1:34 am
by olloy
http://www.motunation.com/forum/viewtopic.php?t=23801
still trying...nothing helps.
pc just didnt see MOTU
Posted: Mon Oct 22, 2007 1:05 am
by splatterbass
have you resolved this problem yet.
there are a couple of open threads going right now with similar problems.
Posted: Mon Oct 22, 2007 1:46 am
by olloy
nope, still havent solve it
seems like broken FW module in MOTU, cause i'm trying on another pc, with TI chip, and another MOTU installed....
Posted: Thu Oct 25, 2007 2:55 am
by splatterbass
tried another cable?
another motu unit?
if the other motu unit works fine on the same cable, then it is your unit that has something wrong.
if it was just the one firewire port, there are 2 on the back, if it dosnt work with either, then its the internals on the unit.
Posted: Tue Oct 30, 2007 8:16 am
by olloy
yep, seems it is internal problem of motu hardware....
i have heard, motu can replace or fix the device, if i will pay the shipping, it is right????
Posted: Fri Nov 02, 2007 3:26 pm
by splatterbass
shipping plus $50 usd and you get a refurbed unit as good as new, had to do it 2 years ago, and the unit is still working flawless.
warning, it will take 2 weeks or more t get an RMA from motu, but it is well worth it, if the backlight stopped working, whatever other issues you have? you get a unit that is %100 back.
Posted: Sun Nov 04, 2007 4:03 am
by olloy
and, please, can u help me with information, how can i send it to motu? or maibe email adress too??
thank you, btw
Posted: Sun Nov 04, 2007 2:19 pm
by splatterbass
email was the way i went.