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MSI can't be installed!
Posted: Thu Jan 11, 2007 5:08 pm
by sammf
I tried to install installer CD after copy that DVD file to my local, but after searhing installed window, it automatically shut down and I can't complete this installation!! Both of stand alone and VST didin't work!
Does anybody know how complete this installation?
I don't have An Open GL-compatible video card with the latest graphics drivers (support for OpenGL 1.2 is required, with support for 1.5 or 2.0 preferred) in my local.
Posted: Fri Jan 12, 2007 3:51 pm
by Mike-t3
I should repair permissions and try again.
Have you tried reinstalling?
repair permissions?
Posted: Fri Jan 12, 2007 9:15 pm
by sammf
I don't understand
.........repair permissions........
Please explain it for detail!!
Thank you![/quote]
Posted: Sat Jan 13, 2007 6:03 am
by Mike-t3
Sorry assumed u were using a mac but ur probably not.
If u are going into applications/utilities and then disk utility and select repair permissions.
btw, what happened when you tried to re-install?
Posted: Sat Jan 13, 2007 5:18 pm
by sammf
Sorry Mike-t3
I forgot to tell you that I am a pc user and I don't think Windows XP doesn't have the disk permission features! Or maybe I don't know how..............
My concern is that My video card on my local PC. When I read MSI requirement page on the website, it looks that I need viceo card called open GL? Does your mac have this kind of video card, Mark?
Thank you!
Posted: Sun Jan 14, 2007 6:22 am
by Mike-t3
Yeah. My video card supports Open-GL.
I dont know what affect the video card not supporting Open-GL would be however I would have thought that at least the installation process would be able to complete and perhaps just the plugins preset browser wouldnt work.
Mike
g-force6200
Posted: Sun Jan 14, 2007 4:41 pm
by sammf
I am asking to custmer support for my video card!
elsa gladiac 544 agp ｐｃ
g-force6200
I will let you know it suppots openGL or not!
Thank you!!!
YES
Posted: Mon Jan 15, 2007 5:21 am
by sammf
Hello,
I got a response from customer support and they say my video card support openGL!
I don't know what to do........very strange!!
I got a another machine DELL inspiron 640 and tried to install it but I got a same error again..........strange!!!
http://configure.us.dell.com/dellstore/ ... 0mhi&s=bsd
Posted: Mon Jan 15, 2007 5:36 am
by Mike-t3
I guess u'll just have to give MOTU tech support an email
Yeah
Posted: Tue Jan 16, 2007 1:48 am
by sammf
Thank you for your help!
They emailed me back that I have to install new version 1.1.2. and reinstall it. I'd already tried it and it's not working!
I've wrote them back a week ago but they won't repsonse me. They don't know how to resolve this problem, I guess.
This is my first to get this kind of trouble in my life. MOTU is very poor product and bad customer support..........I will never buy MOTU PRODUCTS.
Posted: Tue Jan 16, 2007 4:11 am
by Mike-t3
I should stick with it.
MOTU will get back to you. They are just somewhat slow.