DP5 startup ERROR!!!

BaSSic · Post by **BaSSic** » Fri May 05, 2006 10:02 am

Hey guys,
I'm getting a MacOS Unecpected Error (-8796) when starting up DP5. I've installed it yesterday, and reinstalled it today (trashed preferences and everything), and I still get this message. After that Audio Setup is switched to MIDI Only, and I have to change it to Motu Audio Sysytem, every time I start DP5.
I've tried opening DP 4.6, and everything is working normaly...so I don't really know what's happening. I've repaired permission a couple of times before and after installation.

BaSSic · Post by **BaSSic** » Fri May 05, 2006 10:05 am

I forgot to add that when I try to select DAE in audio setup, DP also says Unexpected Error (-2804)...

SonicAlbert · Post by **SonicAlbert** » Fri May 05, 2006 10:13 am

Sounds like maybe you need to reinstall DAE, or perhaps there is a more recent version of DAE?

Does DP5 open normally if you ahve MOTU Audio System as your choice?

BaSSic · Post by **BaSSic** » Fri May 05, 2006 10:16 am

No. It look as if it's ignoring me, and it always shows me the error message at the startup and then switches to MIDI Only, and then I hace to switch it to MOTU again.

emulatorloo · Post by **emulatorloo** » Fri May 05, 2006 11:40 am

BaSSic wrote:No. It look as if it's ignoring me

Why would you need DAE if you have a MOTU Traveler? I beleive you only need DAE if you are using a high-end (that is, non-LE) digidesign interface.

It kinda also sounds to me that you might want to try to do the standard OS X maintenance things. . .repairing permissions, repairing hard drive, w Disk Utility. I see you already repaired permissions. . .what about hard drive? More on that here:

http://www.macattorney.com/ts.html

OS X Routine Maintenance and Generic Troubleshooting

magicd · Post by **magicd** » Fri May 05, 2006 12:08 pm

cfragNoLibraryErr = -2804, /* The named library was not found.*/

kATSUInvalidFontErr = -8796, /* Used when an attempt was made to use an invalid font ID.*/

Very weird errors to be getting. I haven't seen these before. The symptoms and errors suggest that DP is looking for OS code that it can't find or that has been corrupted somehow.

What version of OS are you running? DP5 needs a minimum of 10.3.7 and we recommend 10.3.9 or higher.
Is it a US OS install or a different language?
Have you tried a re-install of DP5 (long shot guess but and easy thing to try)

I suspect that if you re-installed the OS the error would go away. personally I try to avoid re-installing the OS if I can help it. Any other symptoms you can report?

Magic Dave

Hideout · Post by **Hideout** » Fri May 05, 2006 1:35 pm

I'm with emulatorloo on this one. Why on earth would you use DAE if you're using a Motu Traveler? DAE really shouldn't even come into the picture.

BaSSic · Post by **BaSSic** » Sat May 06, 2006 1:29 pm

Acctually...I'm not using DAE...my reply wasn't very clrea.The problem is that when I start DP it shows me a OS Error -8796, and the it disables audio...I then have to go to Setup and set it to MOTU Audio System , after that everything is working fine...but after I finish and turn DP off...then next time I start it up it, I have to do same thing again...it looks as if it wont remember my setup...DP 4.5 work without any problem. I've tried repairing permissions and disk repair...even ran TechTool Pro, repaired everything with that...but nothing seems to work. I've tried to reinstall DP5, and everything...

Hideout · Post by **Hideout** » Sat May 06, 2006 5:42 pm

BaSSic, have you tried using Preferencial Treatment?

BaSSic · Post by **BaSSic** » Sun May 07, 2006 5:22 am

Hideout wrote:BaSSic, have you tried using Preferencial Treatment?

What do you mean by "preferencial treatment"?

BaSSic · Post by **BaSSic** » Sun May 07, 2006 6:26 am

O.K. so I ran Preferential Treatment app, but it didn't help much...everything seems to be o.k. according to it...

ng62gn · Post by **ng62gn** » Sun Jun 11, 2006 3:48 am

magicd wrote:cfragNoLibraryErr = -2804, /* The named library was not found.*/

kATSUInvalidFontErr = -8796, /* Used when an attempt was made to use an invalid font ID.*/

Very weird errors to be getting. I haven't seen these before. The symptoms and errors suggest that DP is looking for OS code that it can't find or that has been corrupted somehow.

What version of OS are you running? DP5 needs a minimum of 10.3.7 and we recommend 10.3.9 or higher.
Is it a US OS install or a different language?
Have you tried a re-install of DP5 (long shot guess but and easy thing to try)

I suspect that if you re-installed the OS the error would go away. personally I try to avoid re-installing the OS if I can help it. Any other symptoms you can report?

Magic Dave

Same Unexpected Error (-8796)
when opening Drum Editor, Audio bundles Meter Bridge or Consolidated Window.
Meter Bridge, Consolidated Window & Drum Editor are completely blank.
in Audio Bundles, only the buttons at the bottom of the window are visible (Add, Add Multiples etc.)

Beside these problems, it seems to work just fine.
DP5.01 installed, 828mkII (latest driver installed) OSX 10.4.6 (International English)

Any solution for the problem ?

Thanks
NG

jameslobster · Post by **jameslobster** » Wed Jun 28, 2006 7:43 pm

same symptoms here and so far 3 days + trying to fix. 4.6.1 runing smooth. G4 dual gig, 896 reinstalled 10 times, removing prefs w/ terminal etc. and 10.4.7. Can't believe I paid 2 clams for this aggravation ! I assumed they would have it together by now and bought it. I'm trying to avoid redoing os also.

jameslobster · Post by **jameslobster** » Thu Jun 29, 2006 7:43 pm

broke down and re installed os. Archive and install and be sure to check keep prefs. It now runs fine so far.

MOTUnation.com

DP5 startup ERROR!!!

DP5 startup ERROR!!!

DP5.0.1 Unexpected Error -8796