MOU tech support - anyone home?

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The forum for petitions, theoretical discussion, gripes, or other matters outside deemed outside the scope of helping users make optimal use of MOTU hardware and software. Posts in other forums may be moved here at the moderators discretion. No politics or religion!!
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FMiguelez
Posts: 8266
Joined: Sun Oct 24, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Body: Narco-México Soul/Heart: NYC

Post by FMiguelez »

MIDI Life Crisis wrote:
$100 for a phone call? Maybe you should change carriers? Do they have more than one where you are?
Or, don't they sell those extremely cheap calling cards where you can talk for hours for a few (5) Euros?
My sister lives in London. When we don't use iChat, she buys these cards and we talk for hours for cents...
Mac Mini Server i7 2.66 GHs/16 GB RAM / OSX 10.14 / DP 9.52
Tascam DM-24, MOTU Track 16, all Spectrasonics' stuff,
Vienna Instruments SUPER PACKAGE, Waves Mercury, slaved iMac and Mac Minis running VEP 7, etc.

---------------------------

"In physics the truth is rarely perfectly clear, and that is certainly universally the case in human affairs. Hence, what is not surrounded by uncertainty cannot be the truth." ― Richard Feynman
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kassonica
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Joined: Sat Oct 30, 2004 11:01 pm
Primary DAW OS: MacOS
Location: melbourne, Australia
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Post by kassonica »

Just a thought.

Could you get a friend that lives in the States to call on your behalf?

Maybe you could be chatting with your friend online at the time of call telling him what to ask.
Creativity, some digital stuff and analogue things that go boom. crackle, bits of wood with strings on them that go twang
CARTERCARTER
Posts: 1
Joined: Wed Jul 30, 2008 6:53 am
Primary DAW OS: Unspecified

First Post = Horrible Dickishness... Oh Well I Guess?

Post by CARTERCARTER »

acidrecords wrote:ok, i think you don`t understand me.
in the last 10 years, i`ve never seen such bad support and i had contact with
ibm, hp, acer, asus, apc, samsung, sony, konica minolta, tekram, delock and many others.
within audiobusiness with soniccore, korg, roland, waveidea, alesis, yamaha, emagic, avalon, apogee, and also many others.
Dude.. if you've had to deal with THAT MUCH tech support... maybe some of these problems are stemming from you.

-CarterCarter
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