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Posted: Mon Sep 04, 2006 9:08 am
by resolectric
They don't fix it.
They give you another card.
If the problem is with a MOTU rack unit they don't fix it either, with soldering and replacing components, no way.
They simply change the defective circuit inside the unit.
Posted: Mon Sep 04, 2006 10:08 am
by PedroCruz
yes, i know that...
The problems its found, its in PCI card.
They are telling everyone to send the PCI back (if you are having this problem) and they will send you a tested one...
My question is if anyone already received that tested pci and the problem is solved???
Posted: Wed Oct 04, 2006 10:02 am
by PedroCruz
Ok my PCI 424 has just return, i think is the same card with some changes, i cant really tell...
Tomorrow ill test it and ill reply the diferences...
Cheers
Pedro Cruz
Posted: Wed Oct 04, 2006 3:40 pm
by Frodo
Boa sorte, Pedro!
Please let us know how it works.
Posted: Thu Oct 12, 2006 1:41 pm
by PedroCruz
Ok ive tested my PCI424 after receive it from MOTU and it seems to be ok, Ive run some Nuendo projects for about 15m without any click at all, it seems that im cured..
Im defenetly happy again
Cheers to everyone and a Big THANK YOU to Motu guys and everyone that helped here...!
Thanks!
Pedro Cruz
Posted: Fri Oct 13, 2006 2:18 pm
by tuubert
Here also, after getting a replacement card some time ago, everything' s been fine. No clicks whatsoever, even during longer sessions. Cool.