It may be worth requesting that they (BlackLion) consider expanding the mod offer a bit, if enough people are into it. They sound as if they probably know a lot about the "guts" of the products they enhance, to maybe have an idea of what some other "fragile" areas might be, and do some mechanical or electrical changes to protect them. It would be cool to not only have a fine-tuned unit that you really liked, but also sort of an "invincible" one at that. May even be worth their purchasing a bulk of cool looking LCD's, or having some small, custom "control pot" boards printed,etc. A crazy looking screen would also sort of visually brand them as "enhanced" units.gearboy wrote:will they simply send you another unit sending you back to square one?
BTW- Some of the rec.audio.pro people, who had once tried to analyze the innards of the 3630, noticed lots of critical stuff in the power supply circuitry, etc., and probably could have predicted some of the problem areas (beyond just the signal path). I'm sure B.L. is the same way. - and no, I'm not comparing this hardware to a 3630

I still don't think the consideration of having to send back a failed piece of rack hardware, after a 90-day warranty, is all that large of an issue beyond the MOTU community. I've never really worried about it with my other stuff, even when it was several years old, and the repair fees wouldn't likely be much more than MOTU's replacement, should the unlikely occur. Plus, I'd be getting back a unit that I personally had purchased and looked after, and also could be confident that restoring it to an "original state", wouldn't leave me with any circuitry which may still be susceptible to any known or common problems later on. With other interfaces, my more significant long-term fear is just in having the driver support drop off while I'm still using it, and there are a few other companies who have a bad rep there as well.

Take Care,
George
PS- Here's a sort of cruel but funny usenet quote I read the other night (I guess the replacement fees have gone up)

"Looking at their repair policy, it makes sense that they wouldn't
bother diagnosing anything - in favor of charging you 50 bucks for a
refurb, no matter what was wrong with the unit. This only backfires
on them if people make their returns un-refurbishable. Not that I'm
saying you should do that..."