DP10 available on the MOTU site NOW....

[terrybritton]

I know, I'm always the "A-OK Here" guy, so this has me flummoxed. Already tried all the usual stuff, so I'm hoping my guy at MOTU has some fresh ideas.

Did you see this thread Jim? An old, orphaned, rogue pref file was creating issues for this guy. Definitely not the usual stuff.

Here: viewtopic.php?f=1&t=66078&p=561966#p561966

I did not, and thank you for that.

Actually, I'm very cautiously running DP10 now, with a surprising change to the set-up. Travis at MOTU suggested I click "Setup" > "Configure Audio System" > "Configure Studio Settings" and change the "Prime Milliseconds" setting from 125 to 500. Incredibly, it seems to be running great now.

So if anyone is having crashing in DP10, give this a try. The setting reflects how many milliseconds of pre-gen DP creates. It appears the MOTU boys know pretty darn well what's in their haystack!

Ah, yes! This advice goes quite far back - to 9.1.3 in fact. See:
viewtopic.php?f=1&t=63465&hilit=Configu ... et#p545031

P.S. - You will appreciate his SIG there!

Terry

[zoeticOne]

I know, I'm always the "A-OK Here" guy, so this has me flummoxed. Already tried all the usual stuff, so I'm hoping my guy at MOTU has some fresh ideas.

Did you see this thread Jim? An old, orphaned, rogue pref file was creating issues for this guy. Definitely not the usual stuff.

Here: viewtopic.php?f=1&t=66078&p=561966#p561966

I did not, and thank you for that.

Actually, I'm very cautiously running DP10 now, with a surprising change to the set-up. Travis at MOTU suggested I click "Setup" > "Configure Audio System" > "Configure Studio Settings" and change the "Prime Milliseconds" setting from 125 to 500. Incredibly, it seems to be running great now.

So if anyone is having crashing in DP10, give this a try. The setting reflects how many milliseconds of pre-gen DP creates. It appears the MOTU boys know pretty darn well what's in their haystack!

I planned on calling MOTU today because some projects were sluggish or wouldn't open at all. After a couple of days of trying everything I could think of (including resetting my preferences), I deleted some of the accompanied MIDI tracks and MIDI takes in those projects and it fixed my problem (except one)!

I'll try the solutions you were given for that last one that won't open.

[cuttime]

After all these years, I'm still not sure what the "Prime Milliseconds" settings does. I think changing these settings is the MOTU equivalent of "Have you tried turning it off and on again?"

[terrybritton]

After all these years, I'm still not sure what the "Prime Milliseconds" settings does. I think changing these settings is the MOTU equivalent of "Have you tried turning it off and on again?"

Ha!!! I'm now getting that feeling as well!

Terry

[cuttime]

After all these years, I'm still not sure what the "Prime Milliseconds" settings does. I think changing these settings is the MOTU equivalent of "Have you tried turning it off and on again?"

Ha!!! I'm now getting that feeling as well!

Terry

Remember "Work Quanta"? All I get is Standard Model flashbacks.

[bayswater]

Turning it off and on again didn't matter with 10.6.8, but has been part of the routine here ever since.

[Michael Canavan]

After all these years, I'm still not sure what the "Prime Milliseconds" settings does. I think changing these settings is the MOTU equivalent of "Have you tried turning it off and on again?"

Ha!!! I'm now getting that feeling as well!

Terry

From what is said about it, it's a way to prebuffer audio playback not unlike delay compensation.
No one complains if there's a 1/10 of a second of delay after hitting play or record in DP, but everyone would complain if they got spikes, dropouts etc. Gravity reported earlier this:

The setting reflects how many milliseconds of pre-gen DP creates.

[terrybritton]

Gravity reported earlier this:

The setting reflects how many milliseconds of pre-gen DP creates.

And that I guess goes back to v9.1.3, the version in effect of the post I cited above, which is the earliest reference I had found. So, that must have been when they introduced pre-gen.

Terry

[Gravity Jim]

I'm out. MOTU is processing my refund now.

[sdfalk]

With new software, I always disable 3d party plugins when testing...so nope..thats not it.

Then it's down to drivers on your system. Audio and MIDI drivers are the big culprits, but I've had Logitech USB drivers mess with MIDI timing in Live and DP. I was convinced it was Live because it happened much much worse in Live, but it was definitely the Logitech driver. Once it was removed Live was tight, and DP had zero glitches in MIDI beat clock.

I've got 400+ plug ins ( I'm a sucker for bundled deals.. ), in each of my VST and AU folders, plus at least a half dozen drivers for things as diverse as MTP/AV, NI, Ableton, Roli, RME, Logitech, Slate Raven, MPC etc. etc. I'm not getting any crashes in DP 10 so far. I even stupidly selected VST3 as the primary plug in format and only about half of them pass validation. Oddly enough I was getting a crash on start in DP952 that would happen every time, but only the first time. I'm pretty sure it's one of two plug ins though...

Just saying there's only four culprits for crashes on your system but not on mine: conflicting drivers, incompatible hardware, software, or plug ins. Incompatible hardware maybe if you're running a hackintosh or a PC, unlikely if not. It's possible that you're running some third party software on your system while DP is open that's conflicting with DP, but unlikely if you're disabling plug ins to run DP10, so it comes down to drivers, since they load whether you're using the device or not sometimes. Mice, control surfaces etc. I have NI drivers installed...
Anyway I wish you luck, you probably know all this, but sometimes it's good to remind yourself of this stuff, and for folks searching these forums as well..

Regardless of what I "know" (not that much I assure you) I always appreciate it when someone takes the time to write down their suggestions.

thanks

[sdfalk]

I'm out. MOTU is processing my refund now.

As I ran through some issues myself and possibly resolved a few, mind if I ask why you're
out?

[Maxxy]

FWIW I was having lots of crashing with DP 10... and then I did the trashing of MAS folder and removal of preferences/ rebuild as recommended by Bendan.... I now haven't had a crash all day... perhaps I should've trashed those WaveArts plugs a long time ago.....hmmm

Anyway all good here for the moment

Cheers

Re: DP 10: one thing after the other
Postby bkshepard » Sat Feb 23, 2019 3:57 am

Gravity Jim wrote:
bk shepherd, Travis directed me to Setup --> Configure Audio System --> Configure Studio Settings, and to increase the Prime Milliseconds number from the default of 125 to 500..

I couldn't even get it to launch in order to make that setting. I'll take a look at that when I get home later today. In the meantime, removing the LiveRoomB seems to be working. Brendan also recommended the following as a more permanent solution that also might let me continue to use LiveRoomB:
Quit DP
Go to motu.com/download and get the DP 10 installer for Mac
Then go to Macintosh HD > Library > Audio > throw the MAS folder in the Trash
Click the ‘Go’ drop down menu from Finder while holding the ‘option’ key and select ‘Library’. Go to the Preferences folder. Drag the ‘com.motu.DigitalPerformer’ and 'com.motu.MotuAudioSystem' folders to the deskop.
Run the DP 10 installer
Reopen DP 10, let it scan plugins, and try opening again.
I'll try that this afternoon as well and report.
-Brian

[dix]

I'm out. MOTU is processing my refund now.

Wait. What? It sounded like your issues were behind you. That sucks Jim. I'm sorry. Hopefully an update will bring you back to us. Unfortunately without you working with MOTU on it specifically it may not happen. (...you tried the rogue prefs fix I suggested, yes?)

Anyone else wonder if Magic Dave would have been able to crack this? He pulled out some insane esoteric voodoo to fix my rig on a few occasions over the years.

[dwilliams]

I've been running DP10 in demo mode for several days now. It is definitely improved. For example, I can confirm that the scalable GUI is cool (I set a shortcut key to go to default zoom, and mainly just use it to zoom into hard to read stuff like the event list). The time stretching is improved but a bit wonky. I had to speed up a solo that I sped up previously in an earlier version of DP. The sound quality was much better, with far less artifacts, but the prior version ended up lining up better on the grid and I had to mess with some beats and do some quantizing. Maybe that has something to do with the new beat detection. The sequence editor has these cool little gain controller buttons in the lower left of the soundbite. Etc.

It definitely feels like it needs a patch. I've had a lot of crashes and I've had to do some work-arounds, but I haven't needed to go back to DP9.5. I think I'm going to try to update my OS from 10.12.6 (Sierra) to 10.13.6 (High Sierra). I don't think I'm going to install Mohave on this machine.

[dwilliams]

Give a shout out. FINALLY! Reordering tracks in Tracks Window is snappy fast. This has always been a huge disappointment for DP.