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Posted: Tue Jan 03, 2006 7:21 am
by mhayesmusic
Update:
Just emailed tech support, ask them about the need for a new install disc. It was a thousand word email of everthing we discussed here. Still having problems, I will keep you up to date, I really appreciate everyones help on this problem. We have a great community here. Any problem I have I ask you guys first .... always....... and usually fix my problem. B4 emailing tech support.
MH
Posted: Wed Jan 04, 2006 12:44 pm
by mhayesmusic
Update:
BIG SHOCK here. !!!! still no response from tech support!!!
Posted: Mon Jan 09, 2006 10:30 am
by mhayesmusic
hey gang,
just wanted to let everyone know. tech support got back to me. turns out I had to repair permissions on the digidesign-plug-in folder. (frikkin ProTools again). I blame them for all the evils of the world(just kidding). But they are a necessary EVIL. Anyway, I had many more problems with the install before I got it completely up and running. But, once I got m first email back from this one guy @ MOTU, he sort of became my case worker
This guy was the best!!! he emailed from there on extremely quickly. Kudos to the MOTU guys
Posted: Sun Feb 12, 2006 6:00 pm
by Bomberstudios
I'm having the exact issue, but I don't have any digidesign hardware on my computer... Also, if select Custom Install - there is no text next to each check box except the last item (#5). Whenever I install something on my Mac it ask for the login & password. Already repaired permissions & that didn't help... I think MOTU had a batch of bad installer discs...
Posted: Sun Feb 12, 2006 6:19 pm
by Bomberstudios
Tracked down a digidesign folder in the system - it was produced by E.A.S. plug-in installs. Deleted the folder the Mach 5 installed. I bought their plug-ins, but I'm guessing anybody that downloaded their free "Inspector" plug-in may bump into the same problem.