DP 10.1 corrupting files on file save?

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terrybritton
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Re: DP 10.1 corrupting files on file save?

Post by terrybritton »

Is this happening generally across both the Mac version and the Windows version?
I take it this is only happening to older files opened in 10.1 and saved as 10.1.

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muxlow
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Re: DP 10.1 corrupting files on file save?

Post by muxlow »

@jackibar - MOTU was really helpful with my issue and I got my sessions back.

Best of luck!
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bayswater
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Re: DP 10.1 corrupting files on file save?

Post by bayswater »

For those with the problem, have you tried checking what app your OS is associating with the DP document files? Sometimes the installation of a new version updates the application but doesn't update the associations between applications and documents. So, for example, it might be trying to open a 10.1 document with v10.01. That happened to me somewhere in the DP 9 update series.

If this is the cause, the Get Info window is the place to fix it on a Mac. For windows, I don't know.
2018 Mini i7 32G macOS 12.6, DP 11.32, Mixbus 10, Logic 10.7, Scarlett 18i8
labman
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Re: DP 10.1 corrupting files on file save?

Post by labman »

muxlow wrote:@jackibar - MOTU was really helpful with my issue and I got my sessions back.

Best of luck!
What was their process?
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waterstrum
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Re: DP 10.1 corrupting files on file save?

Post by waterstrum »

muxlow wrote:@jackibar - MOTU was really helpful with my issue and I got my sessions back.

Best of luck!
Please let us know the details of the solution.

It is a very important thing to be able to save and restore sessions.
Your post brought this in to a very worrying focus.

Many of us depend on DP for our bread and butter.

If we can't save and restore sessions reliably, we are out of business.

Please elucidate.

Thanks!
All is well
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philbrown
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Re: DP 10.1 corrupting files on file save?

Post by philbrown »

I won't recount my whole long story, but yeah, similar issues to what's been described. Tried saving from 10.1 as a V9 file (actually it says V7-9) but then 9.52 would only open 2 out of 3 files. The third would not open even after a couple of tries and Load wouldn't work either (same error messages as listed above). I had to rebuild that one from scratch, but the weird thing was the WAV files created in 10.1, when brought into a fresh 9.52 file instead of coming in at measure 3, the time stamp was measure 1800 and some change. Nudge city and guesswork to get WAV's back in the right place.

I'm back to 9.52 for the foreseeable future.
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busle
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Re: DP 10.1 corrupting files on file save?

Post by busle »

is this issue always accompanied by a file error? I was working on a project until all of a sudden it will no longer let me play back. I can open the file, and move around in it, but as soon as I hit play, DP hangs. I don't get any kind of warning or error message...it just waits for me to force close it.

super frustrating--I've had nothing but problems since (trying) to come back to DP. :(
stringtheory
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Re: DP 10.1 corrupting files on file save?

Post by stringtheory »

i've had the same issue, so far only with one file. do we need to send the file to MOTU to get it fixed? i was able to "Load" and easier version, but i'd like the latest one back, please...i have also found that on successfully loading the earlier version, if i try the Load command to load the corrupt version, it crashes and corrupts the new (loaded old) version as well so i can't open it any more - in a strange way: when i reopen DP, and click on the new file, it simply jumps back to the Quick Start screen - it doesn't open the file OR crash!
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stringtheory
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Re: DP 10.1 corrupting files on file save?

Post by stringtheory »

OK - 10.11 is just out, and for me has solved this issue. old files that had appeared corrupted are opening normally now. if the OP finds this fixed, let's mark this one "RESOLVED" (whew!)
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bayswater
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Re: DP 10.1 corrupting files on file save?

Post by bayswater »

It's not there when I go to the site. Guess those of us in second class have to wait a while.
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waterstrum
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Re: DP 10.1 corrupting files on file save?

Post by waterstrum »

I've had no problems with 10.1 and 10.11 with saving and restoring projects.
Cool!
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Re: DP 10.1 corrupting files on file save?

Post by Timeline »

Getting Crash on Quit DP 10.11. Anyone else?
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bayswater
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Re: DP 10.1 corrupting files on file save?

Post by bayswater »

Not so far. My test project is behaving well but I haven't done anything else with 10.11.
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Re: DP 10.1 corrupting files on file save?

Post by Timeline »

At the least it seems its saving the files properly now.
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enpromike
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Re: DP 10.1 corrupting files on file save?

Post by enpromike »

muxlow said he got it fixed. Can you post the solution please?

If anyone has solved this issue please share the solution for the other users
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