To be fair, I think the 'clear preferences' routine is more to make sure that the tech and the user are on the same page, not that it will fix the issue necessarilyShooshie wrote:I'd be very interested to know if clearing the prefs is a solution for that. They've given me that reply to some tech-links, and I know it's NOT the answer for those particular questions, so I get the feeling that "clear preferences" is one of those catch-all answers like "be sure your unit is plugged in," or "repair permissions," or "reset the PRAM." (or NVRAM, these days) I actually got that response from Apple when I called yesterday about replacing the GPU. Guy wanted me to do the PRAM routine, but I had to remind him that I was sitting there holding the GPU in my hand, and there weren't going to be any PRAM blasts until I got that thing put back together. He referred me to two local private contractors who were equally helpful, which is to say, not at all. Thank goodness for Amazon. (I ordered the GPU, got it today and put it in. End of story.
So, if clearing the preferences actually helps, I'd like to know.
Shooshie
It encourages a common base for the communication to proceed upon... there's just an occasional side-benefit of it actually fixing issues.
