Download MOTU 896 mk3 manual

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
originalmoonz
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Re: Download MOTU 896 mk3 manual

Post by originalmoonz »

MOTU has been weird about their manuals from the beginning. I bought an old old MIDI Timepiece interface of theirs at least 10 years ago (the unit itself was over 5 years old even then) from a guy in New York, off of Ebay. He was not the original owner, and he had no idea who the original owner even was. The unit was in fairly poor shape (looked like someone stomped it and whizzed on it a few times) There was no manual, so I contacted MOTU, and I was told that since I was not the original owner, and I did not even know the original owner, that I could not even get a manual. Not even for a price. This, I thought , was absurd! I had to end up figuring out how to use it by trial and error.

Of course MOTU has done a little re-thinking on the subject now, allowing you to at least purchase manuals for their products.

Even though almost all other audio interface companies let anyone download their product manuals for free, I think MOTU has the right to charge for this. It is a genuine business expense for them, and they, being in business, are entitled to have every expense covered. Of course, I think they would enhance their image if they rolled that expense into the product cost, but, for some reason that is less than obvious, they choose not to.

Whatever... :roll:
Mark S
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Joined: Tue Apr 26, 2005 10:01 pm
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Re: Download MOTU 896 mk3 manual

Post by Mark S »

originalmoonz wrote:
Even though almost all other audio interface companies let anyone download their product manuals for free, I think MOTU has the right to charge for this. It is a genuine business expense for them, and they, being in business, are entitled to have every expense covered. Of course, I think they would enhance their image if they rolled that expense into the product cost, but, for some reason that is less than obvious, they choose not to.

Whatever... :roll:
I'd prefer they think of it as an advertising vehicle.

A manual has many things that a spec sheet doesn't including idiosyncrasies of set-ups and limitations.

I've downloaded lot's of manuals for things I was thinking about buying. It helps me make my choice. If I had a prior manual for my first MOTU before bought it my life would have been much easier since I wouldn't have gotten it. Instead I went by other's comments which at time had not turned sour on MOTU support. Now I'm sorta stuck though I've made things work out well enough.
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