DP Users in Oz?

For seeking technical help with Digital Performer and/or plug-ins on MacOS.

Moderator: James Steele

Forum rules
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
User avatar
monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

Mr. Mert wrote:I live in Sydney and using traveller& DP for remote recordings...
I have a question for you and I hope you guys can help me...

I own DP 4.61 and wanted to upgrade 5.1 UB version to use it with my macbook...
I soon realised that there is no download option for the upgrade, box version is the only option. So I contacted with the MOTU distributor in Australia and they told me that they didn't have DP5 in their stock yet
:( and not sure when it will be available...
Is anyone in OZ found an another path to upgrade their system? Help will be much appreciated...
Hey, Merto!

I'd say most of us waited for Major Music in Sydney to receive stock.
I believe they had a list of some 50 or 60 individuals requesting the upgrade.
I remember thinking to myself, "...but there aren't even 60 DP users in the southern hemisphere", or something like that...
Whilst he may have been mistaken, an employee there told me there had been a noticable increase in the interest in DP5, as apposed to previous upgrades.
I remember that even though I rang first, I had to wait 'till the second shipment from MOTU.
You simply might have to wait for the next stock shipment to arrive from the U.S.
It might be worth placing a request for it and following it up every week.
Hey, it's not pretty, but it worked for me.
At least it's only a local call for you.

Obviously you'd think you could buy it directly from MOTU.
I know nothing about purchasing on the "net", but I suspect all you'd need is something like PayPal?

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
nick danger
Posts: 558
Joined: Tue Sep 20, 2005 7:24 pm
Primary DAW OS: Unspecified

Post by nick danger »

I'm located in Kansas, and am glad to finally know where Dorothy went when she flew the farm.
User avatar
davedempsey
Posts: 1020
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Sydney, Australia

Post by davedempsey »

nick danger wrote:I'm located in Kansas, and am glad to finally know where Dorothy went when she flew the farm.
Well Nick,
now the secret is out and all because you had to participate in a thread for witch you were not geographically qualified.
Seeing as you know her whereabouts you might as well also know we've been working Dorothy pretty hard all the while she's been here. If she ever makes it back to Kansas I doubt you'll recognise her.
Now where did I put those shoes......perhaps my Southern Simian friend has run off with them again? Monkey Man please bring them back. You know the trouble I go to cleaning those things after you've been using them.
:wink:
Lots of stuff and a recently acquired ability to stop buying
User avatar
monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

davedempsey wrote:......perhaps my Southern Simian friend has run off with them again? Monkey Man please bring them back. You know the trouble I go to cleaning those things after you've been using them.:wink:
Aw, shucks, Davo...
What with all the bananas being shipped from the Russian Space Programme Administration (long story), I've finally been able to afford dance lessons.
Yes, I'm trying to become a sophisticated ape.
With any luck, I'll eventually be able to grind out some hittoons in a tutu on street corners.
Hey, a monkey's allowed to dream, isn't he? Yup. Big things on the horizon, baby...
This ape's future's so bright, oh, crikey. Bugger.

Yeah, yeah... you'll get your shoes back.
Damn that Dorothy... :D

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
User avatar
davedempsey
Posts: 1020
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Sydney, Australia

Post by davedempsey »

monkey man wrote: Aw, shucks, Davo...
What with all the bananas being shipped from the Russian Space Programme Administration (long story), I've finally been able to afford dance lessons.....
Yeah, yeah... you'll get your shoes back.
Damn that Dorothy... :D
From what I've heard it looks like the future weather patterns will be more and more violent...those bananas are going to be more and more lucrative as time goes by... you'll probably own the dance academy soon enough.
Anyway, just so as you know, I don't mind you using the shoes... it's more a security issue...whatever you do just make sure they don't end up in Dorothy's hands - it's a question of border control and you know how serious that is. :)
Lots of stuff and a recently acquired ability to stop buying
User avatar
monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

davedempsey wrote: From what I've heard it looks like the future weather patterns will be more and more violent...those bananas are going to be more and more lucrative as time goes by... you'll probably own the dance academy soon enough.
Anyway, just so as you know, I don't mind you using the shoes... it's more a security issue...whatever you do just make sure they don't end up in Dorothy's hands - it's a question of border control and you know how serious that is. :)
Oops! :oops:
Er, excuse me...
"Yo, Dot, I told you you shouldn't be in Victoria!
And gimme dem foot-gloves back..."

So the future's in bananas, hey?
Food for thought for this monkey at least. :lol:

Oh, yeah, thanks for the loan, Davo.
Next time I'll ask first. Promise. :D

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
Phil Jeffers

Post by Phil Jeffers »

Mr. Mert wrote:I live in Sydney and using traveller& DP for remote recordings...
I have a question for you and I hope you guys can help me...

I own DP 4.61 and wanted to upgrade 5.1 UB version to use it with my macbook...
I soon realised that there is no download option for the upgrade, box version is the only option. So I contacted with the MOTU distributor in Australia and they told me that they didn't have DP5 in their stock yet
:( and not sure when it will be available...
Is anyone in OZ found an another path to upgrade their system? Help will be much appreciated...
Hi, there are similar stories in Europe with slow shipments coming in for the upgrade. Most of us 'here' that have upgraded would have been on the list, so pretty much all stock would have gone straight away when it came in. It seems unusual I know that you can't order from MOTU direct. Digidesign only just recently enabled Australian customers to order direct from their Digistore. You can download the small updaters from MOTU, but the paid ones you're at the mercy of the local distributor. One drawback from living so far away from the rest of the civilised world I guess!
User avatar
davedempsey
Posts: 1020
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Sydney, Australia

Post by davedempsey »

Phil Jeffers wrote: You can download the small updaters from MOTU, but the paid ones you're at the mercy of the local distributor. One drawback from living so far away from the rest of the civilised world I guess!
Motu product is distributed in OZ by Sydney based Major Music Wholesale, www.majormusic.com.au
They also distribute NI amongst others. I've been dealing with them for many years in my day gig at The Music Box P/L in Ashfield, Sydney. The're good people and I was very pleased when they took over the Motu dealership - prices immediately came down in accordance with their international price parity policy. Give or take a minimal margin/buffer to account for flucuations in the exchange rate, the retail price in Oz is the same as in the US. Getting the product here does mean higher transit costs, which is the other effect of the "tyranny of distance".
Far from being at the mercy of our local distributor I would like to stress that Motu users here in Oz are far better off then they have been in the past.
Mr. Mert,
All you need do is place an order at your local dealer and be a little patient. Our national music industry is not a very big market and importers have to be careful about how much stock they have on hand - they do have regular purchasing schedules so it shouldn't be too long.
Lots of stuff and a recently acquired ability to stop buying
Phil Jeffers

Post by Phil Jeffers »

davedempsey wrote:
Phil Jeffers wrote: You can download the small updaters from MOTU, but the paid ones you're at the mercy of the local distributor. One drawback from living so far away from the rest of the civilised world I guess!
Motu product is distributed in OZ by Sydney based Major Music Wholesale, www.majormusic.com.au
They also distribute NI amongst others. I've been dealing with them for many years in my day gig at The Music Box P/L in Ashfield, Sydney. The're good people and I was very pleased when they took over the Motu dealership - prices immediately came down in accordance with their international price parity policy. Give or take a minimal margin/buffer to account for flucuations in the exchange rate, the retail price in Oz is the same as in the US. Getting the product here does mean higher transit costs, which is the other effect of the "tyranny of distance".
Far from being at the mercy of our local distributor I would like to stress that Motu users here in Oz are far better off then they have been in the past.
Mr. Mert,
All you need do is place an order at your local dealer and be a little patient. Our national music industry is not a very big market and importers have to be careful about how much stock they have on hand - they do have regular purchasing schedules so it shouldn't be too long.
Hi Dave, I have had very good experiences with the Major Music guys as well. I think they're pretty much a small operation, therefore some customer service (i.e. answering emails, or returning phone calls) get left behind sometimes. By saying "at the mercy of" I only mean that there's one single distributor. I do not mean to say that they are incompetent or whatever. There probably isn't much demand for DP in Aust, since everyone seems to be Logic and Pro Tools mad (or Cubase/Nuendo).
User avatar
monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

`
At Intelliware, Ben was the only person who knew anything about DP.
There was no passion for or interest in MOTU there, Ben excepted.

I'd just like to echo Phil and Davo's sentiments about Major Music Wholesale.
Normally I'd just watch this, but I believe in giving credit where it is due.
I'd also have to say that since they took over from Intelliware, it's definitely felt like we've been better off.

Mr. Mert, give them a call after you've placed an order with a store.
They'll do their best for you. No ego there. :wink:
Last edited by monkey man on Mon Aug 28, 2006 5:42 am, edited 2 times in total.

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
User avatar
davedempsey
Posts: 1020
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Sydney, Australia

Post by davedempsey »

Phil Jeffers wrote: Hi Dave, I have had very good experiences with the Major Music guys as well. I think they're pretty much a small operation, therefore some customer service (i.e. answering emails, or returning phone calls) get left behind sometimes. By saying "at the mercy of" I only mean that there's one single distributor. I do not mean to say that they are incompetent or whatever. There probably isn't much demand for DP in Aust, since everyone seems to be Logic and Pro Tools mad (or Cubase/Nuendo).
Definitely a small operation... most companies in this business are relatively tiny when compared to other industries.
The strain on their resources (and I don't mean MMW specifically, more the entire wholesale structure) has been added to immensely by the access we all now have to information and pricing from all around the world. This instant info has led people to expect their local dealers to match prices from sellers in other countries, who operate in much larger economies with many more sales. Coupled with on-line sales via download and a number of other issues that I'd prefer not to get into at this time, these small operations - which were initially modelled on dealing with retailers in a wholesaler capacity - find themselves dealing with calls from many individual end users. I think one of the real problems we are creating for ourselves is essentially because of the expectation of customer service but quite often not the valuation of customer service - by that I mean there is a cost to every sale and that's what the retailers are there for. The structure of the music industry is changing and as always it's being driven by the dollar. As the point of sale moves away from the retailer and goes online, the cost of the sale shifts away from the personal. If this is the direction then wholesalers will become the retailers, staff levels will need to increase to cover the demand for customer service or not - if the trend continues we'll all be buying direct from the manufacturer - sounds like a great environment for a freelance technical support person.
I say: bring back the corner store :)
And yes Phil, you're right... it's mostly 'tools. Logic and the VST apps.
Lots of stuff and a recently acquired ability to stop buying
Phil Jeffers

Post by Phil Jeffers »

Ah yes, globalisation, the internet, and every retailers and wholesalers nightmare: Ebay. It's a brave new world, with a few winners and many losers. Quite seriously (I don't want to sound jingoistic or anything) but within the next 10 years, we would all benifit greatly in learning Mandarin. Just about all pro-audio gear is made their already. I bought a HP Notebook recently. Parts of the manual were in Chinese only. True story. Did anyone see that bacteria show on SBS the other night? Poo will save the world! (or, at least in China.)
User avatar
Mr_Clifford
Posts: 2430
Joined: Mon Apr 17, 2006 5:56 pm
Primary DAW OS: MacOS
Location: Sunshine Coast, QLD, Australia
Contact:

Post by Mr_Clifford »

Phil Jeffers wrote: Did anyone see that bacteria show on SBS the other night? Poo will save the world! (or, at least in China.)
Yeah, I saw that. Not sure about cooking my food with fart gas though.
DP 9.52 Mac Pro 10.14.6 RME fireface800. Sibelius. Dorico 4
User avatar
monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

Mr_Clifford wrote:
Phil Jeffers wrote: Did anyone see that bacteria show on SBS the other night? Poo will save the world! (or, at least in China.)
Yeah, I saw that. Not sure about cooking my food with fart gas though.
Careful, guys; we don't want to reinforce any stereotypes about Aussies. :shock:
After all, we've absolutely no objection to any type of poo.
Even monkey poo.
Yes, it's equal-opportunity poo all-'round down under! :lol:

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
Phil Jeffers

Post by Phil Jeffers »

There certainly is a tradition of "poo jokes" in Australia (I just can't bring myself to use the term 'Oz', as for me also it conjers the Wizard of Oz... a term used much more in the United States than here).

Perhaps the poo joke thing stems from our colonial/convict English past, and their love of bum, dick, and poo jokes.

Or perhaps, it's a universal inter-racial/national thing. Fascinating topic really!
Post Reply