Something's up @ MOTU.com

iMAS · Post by **iMAS** » Wed Apr 05, 2006 7:00 pm

Yea, it's officially on the site now. Just finished ordering DP 5 !!!!!!

iMAS · Post by **iMAS** » Wed Apr 05, 2006 7:06 pm

billf wrote:
emulatorloo wrote:Now, where did I put my damn serial number?!!!!!!!!!!!!!!!????
MOTU always tears out the entire serial number page from my manuals, so only they know the number.

On that same page where you teared out the registration form...it should have another set of the serial numbers printed on it. And don't forget you have to go back to your original (first) manual you got when you purchased DP in order to find the serial number...or unless you wrote it down somewhere.

bassie12 · Post by **bassie12** » Wed Apr 05, 2006 7:13 pm

Does this mean they are shipping DP5, or just accepting orders?

mcevilley · Post by **mcevilley** » Wed Apr 05, 2006 7:24 pm

I can't find my serial number! I tore the whole page out of DP 3 and have NO idea where my serial number is. Man, what a bummer, I had my credit out and ready to go. Anyone know any other way to find out a serial number?

There isn't any serial number on my manual for DP 4.5

iMAS · Post by **iMAS** » Wed Apr 05, 2006 7:26 pm

mcevilley wrote:I can't find my serial number! I tore the whole page out of DP 3 and have NO idea where my serial number is. Man, what a bummer, I had my credit out and ready to go. Anyone know any other way to find out a serial number?

There isn't any serial number on my manual for DP 4.5

Just give Motu a call or email them...they'll have your info in their database for sure.

Plus that little sticker with the numbers on the back of the manual is not the serial number...it's the key code. That's what I put in at first but they wouldn't accept it.

Frodo · Post by **Frodo** » Wed Apr 05, 2006 7:37 pm

I even looked at my old DP2 manual and there was nothing.

The was it the serial or the keycode that used to appear in OS9 under "About DP"? This feature is conspicuously absent in OSX.

mcevilley · Post by **mcevilley** » Wed Apr 05, 2006 7:39 pm

iMAS wrote:
mcevilley wrote:I can't find my serial number! I tore the whole page out of DP 3 and have NO idea where my serial number is. Man, what a bummer, I had my credit out and ready to go. Anyone know any other way to find out a serial number?

There isn't any serial number on my manual for DP 4.5
Just give Motu a call or email them...they'll have your info in their database for sure.

Plus that little sticker with the numbers on the back of the manual is not the serial number...it's the key code. That's what I put in at first but they wouldn't accept it.

I guess that's what I'll have to do. I just didn't want to wait until tomorrow to order! I can't wait to see this thing

emulatorloo · Post by **emulatorloo** » Wed Apr 05, 2006 7:39 pm

TheHopiWay wrote:I'll most likely wait for the reports. <snip> My work is straight old school audio.
With that in mind and 4.61 running solid I'll need some incentive/optimization to upgrade.

Dunno, those audio editing tools look nice -- they would speed things up for me.

http://www.motu.com/products/software/d ... tools.html

I am hoping for some improvement in the effects plug-ins, but since there is no mention, probably not gonna happen.

iMAS · Post by **iMAS** » Wed Apr 05, 2006 7:44 pm

Frodo wrote:I even looked at my old DP2 manual and there was nothing.

The was it the serial or the keycode that used to appear in OS9 under "About DP"? This feature is conspicuously absent in OSX.

My first manual was at DP3 so I'm not sure about DP2. But I noticed that the serial number was only included in my first manual. I only ripped out the registration form and kept the rest of the page intact....thankfully.

chrispick · Post by **chrispick** » Wed Apr 05, 2006 7:48 pm

iMAS wrote:
Frodo wrote:I even looked at my old DP2 manual and there was nothing.

The was it the serial or the keycode that used to appear in OS9 under "About DP"? This feature is conspicuously absent in OSX.
My first manual was at DP3 so I'm not sure about DP2. But I noticed that the serial number was only included in my first manual. I only ripped out the registration form and kept the rest of the page intact....thankfully.

Man, I don't have any serial number. As far as I tell, there wasn't even a perforated front page to my manual.

Guess I'm calling tomorrow too.

Shooshie · Post by **Shooshie** » Wed Apr 05, 2006 7:51 pm

Ordered mine about an hour ago. I've been over there looking at all the new features. They've got nice animations that give you a good feel for what it's going to be like.

Nothing about bug fixes, etc. One has to assume. Or does one? We'll see soon enough.

Thank goodness the waiting is over. Now... I hope I don't have to buy a new computer to run it. Still galloping along on my dual 1GHz G4 Quicksilver. It's really doing well, all things considered.

Shooshie

iMAS · Post by **iMAS** » Wed Apr 05, 2006 7:51 pm

chrispick wrote: Man, I don't have any serial number. As far as I tell, there wasn't even a perforated front page to my manual.

Guess I'm calling tomorrow too.

You know what the strange thing is...I don't remember having to use the serial number when upgrading to 4.5. Do you ?

RCory · Post by **RCory** » Wed Apr 05, 2006 7:52 pm

Well, I updated 4.5/4.6 from the web, and I didn't get a serial number either... I did, however, manage to fill out the other required stuff( and left the serial number blank) and it still went through... I'm sure they'll look me up tomorrow in their database...

billf · Post by **billf** » Wed Apr 05, 2006 8:09 pm

I just placed my order. I hope it's shipping because the features on the site look sweet.

chrispick · Post by **chrispick** » Wed Apr 05, 2006 8:15 pm

iMAS wrote:
chrispick wrote: Man, I don't have any serial number. As far as I tell, there wasn't even a perforated front page to my manual.

Guess I'm calling tomorrow too.
You know what the strange thing is...I don't remember having to use the serial number when upgrading to 4.5. Do you ?

I don't remember either.

I keep all registration info (including email communications), so I'm surprised it's not among my stuff. Of course, maybe I never received one if the same situation's popping up with other registered folk.

Anyway, I ended up ordering without the serial number like Rcory did. I got an email comfirmation saying it'll be processed soon and if there are problems MOTU will contact me. I shot them an accompanying email with my contact/product info, so hopefully everything will get sorted.