MOTU M2/4

braincloudsound · Post by **braincloudsound** » Wed Mar 04, 2020 8:51 am

Yes, probably needs to be shifted to appropriate thread. But thx for taking the time to respond. Tried using Apple tb3 to tb2 adapter on tb/minidisplay cable and the 1248 is not being recognized. I don’t understand how I’m supposed to get tb with 1248 and a 2019 iMac. Really frustrating.

mikehalloran · Post by **mikehalloran** » Wed Mar 04, 2020 10:01 am

on tb/minidisplay cable

Is it an actual TB2 cable? So many are advertised as “tb/minidisplay” because the connectors are the same. If it doesn’t actually support TB2, there’s your problem. The inexpensive ones don’t but, if a monitor is all it needs to enable, it doesn’t have to.

If in doubt, order a certified TB2 cable from Amazon where you have a 30 day return.

braincloudsound · Post by **braincloudsound** » Wed Mar 04, 2020 11:15 am

Yes, it was an OWC premium TB2 cable 20Gb/s. I'll try ordering an Apple version to rule out all possible issues. Thanks.

yrn1 · Post by **yrn1** » Sun Mar 22, 2020 11:10 am

Can't seem to find this anywhere: the M4 has the "Input Monitor Mix" knob to set the balance between hardware-monitored input channel and computer audio. But the M2 does not have this. So, do you still hear computer audio when hardware monitor is enabled for the input channels? Is it equivalent to setting the mix knob to middle on the M4?

Thanks!

mikehalloran · Post by **mikehalloran** » Sun Mar 22, 2020 1:45 pm

yrn1 wrote:Can't seem to find this anywhere: the M4 has the "Input Monitor Mix" knob to set the balance between hardware-monitored input channel and computer audio. But the M2 does not have this. So, do you still hear computer audio when hardware monitor is enabled for the input channels? Is it equivalent to setting the mix knob to middle on the M4?

Thanks!

It’s done in software on the M2 combined with the Monitor switches on the unit (#s 9 & 10 on page 8 ). You can do it in Performer Lite on a Mac or nearly any DAW. There are additional options in Windows. Pages 20–22 give you an overview.
https://cdn-data.motu.com/manuals/usb-c ... _Guide.pdf

The M4 does it the same way if you want but gives you the added convenience of hardware mix/blend knob (as do most of the newer interfaces). This allows you to balance the output to Input without going into your control panel or app.

stubbsonic · Post by **stubbsonic** » Mon Mar 30, 2020 12:14 pm

Started doing an intensive edit session in DP, and the M4 just shut off and restarted spontaneously. DP reported the audio hardware had changed.

I've also had a few instances of my entire rig freezing with no explanation during audio playback (not DP). No crash reports so far.

Can't say if its the powered hub, or the M4, or some other unrelated something. Ugh. Scary though.

I want to figure out what capacitors I need for my FireFace 800 and swap those out ASAP!

Put this M4 on non-mission-critical duty with my iPad.

bayswater · Post by **bayswater** » Mon Mar 30, 2020 12:30 pm

stubbsonic wrote:Started doing an intensive edit session in DP, and the M4 just shut off and restarted spontaneously. DP reported the audio hardware had changed.

You don't need this aggravation.

Could there be something wrong with power management on this, at least on your unit? Maybe MOTU has some sort of test process? Or send it back to be checked and replaced? You've had too many problems with this.

stubbsonic · Post by **stubbsonic** » Mon Mar 30, 2020 2:42 pm

bayswater wrote: You don't need this aggravation.

Could there be something wrong with power management on this, at least on your unit? Maybe MOTU has some sort of test process? Or send it back to be checked and replaced? You've had too many problems with this.

Thanks, bayswater. I don't think I have enough info. It sure hasn't been smooth. I'm still in El Cap, so I can't use the custom driver. MOTU may insist that I update my OS first. (I plan to, but that's a can of worms.)

I'll reach out to support one more time and see if they will provide some test or the option to send it in for a test. (Alternatively, I might check with that sweet retailer to see if they might offer some options).

bayswater · Post by **bayswater** » Mon Mar 30, 2020 4:28 pm

Good luck getting this resolved. The M4 is off my list until I hear you're happy with it.

mikehalloran · Post by **mikehalloran** » Mon Mar 30, 2020 4:35 pm

Still waiting on my M4, backordered from Sweetwater. I'm wondering if I should cancel.

There was a firmware update March 3, 2020 — or have you already installed it?
https://motu.com/techsupport/technotes/ ... echangelog

While waiting, I've been using my Mackie FxPro12v3 — and I thought the FxPro6v3 took up too much desk apace...

The Mackie uses Core Audio only as will the M4 if the drivers are not installed (Mac only). It's wicked fast but froze up on me a few days ago. I removed the USB cable and plugged it back into my hub and everything came back to life — a bit of DeOxIt on the cable ends and haven't seen a problem since.

The 6 is bottom left followed by the 10, 12 & 16 with the 30 & 22 in the top row. I bought it to use with my MBP as a portable recording rig,

stubbsonic · Post by **stubbsonic** » Tue Mar 31, 2020 10:04 am

mikehalloran wrote:Still waiting on my M4, backordered from Sweetwater. I'm wondering if I should cancel.

Hard to say. Doesn't seem like there are lots of reports of issues out there. Could be a combination of something specific to my unit, or things I have installed.

mikehalloran wrote: There was a firmware update March 3, 2020 — or have you already installed it?

I had missed this! THANKS! Just downloaded it. I won't hesitate to update it, in case it addresses some of the things I'm experiencing.

As for the RME FF800, I started to initiate a repair RA, but then the Synthax contact referred me to the replacement power-supply part, which was less than half the price of the repair, so I just ordered it. I expect it will be a fairly easy repair-- especially compared to replacing a bunch of caps!! If it is still broken, I may pay to have it repaired. But hopefully this will do the trick.

stubbsonic · Post by **stubbsonic** » Tue Mar 31, 2020 10:58 am

Tried running the firmware updater, followed the directions to the letter. But it shows no device connected. I tried connecting directly to the USB port, still no device connected.

Perhaps it won't let me update while booted in El Cap. (If so, it might have been nice if it would say: "Updater not compatible with this version of the OS.")

I'll try booting from a later OS via external partition, and see how it goes.

stubbsonic · Post by **stubbsonic** » Tue Mar 31, 2020 11:10 am

Updater worked when booted in 10.13

I'll work for a couple weeks with this firmware update and see if the freezes and other issues are improved/removed.

wdegillio · Post by **wdegillio** » Tue Mar 31, 2020 12:58 pm

Thanks for the heads up on the M-series firmware update, Mike.

Just in case others experience this; After updating the firmware on my M4, I got no audio output from the unit. My Mac recognized the unit ok. I did a reset on the M4 (instructions in the manual) and normal functioning returned. (Also, the updater software hung up after completion: I had to force quit.) Just an FYI.

mikehalloran · Post by **mikehalloran** » Tue Mar 31, 2020 2:17 pm

I'm following.

As good as the Mackie is, the smaller units are 2x2 while mine on up are 2x4 for USB I/O — fine for what I'm doing now. The M4, however, is 4x4 USB which I need for some of my projects.

Plenty of USB and TB interfaces with more than 4 out and MOTU certainly makes a few but I've not found any with that Mix/Blend Direct control for monitoring the I/O. I've gotten to like that a lot.

MOTUnation.com

MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4

Re: MOTU M2/4