DP 5.1 is crashing on my Macbook

misterfinn · Post by **misterfinn** » Tue Sep 12, 2006 9:07 am

Update:

Uninstalled mLAN, DP, and Reason (and Tracktion, which I'd forgotten I had on my machine), manually deleting all the .bundle files I could find. Re-downloaded and re-installed mLAN, then Reason 3.0.5. Re-installed DP5.1 without installing DP4.5. Even though I have an upgrade copy of 5.1, the uninstaller apparently didn't take out my authorization or any of my prefs. The program started right up and all my audio setup info was intact.

Two crash-free sessions with DP and Reason thus far, each clocking in at about two and a half hours. Crossing fingers that it continues.

misterfinn · Post by **misterfinn** » Tue Sep 12, 2006 1:04 pm

Shouldn't have said anything.

An hour into today's session, back to crashville every five minutes.

Code: Select all

Thread 14 Crashed:
0   com.motu.MAS.framework         	0x01eab613 MasMakeNonStandardSurroundSettingID + 285
1   com.motu.MAS.framework         	0x01ec1d08 MAS83079 + 13646
2   com.motu.MAS.framework         	0x01ed5b9b MAS83079 + 95201
3   com.motu.MAS.framework         	0x01e871ca 0x1e4c000 + 242122
4   com.motu.MAS.framework         	0x01ec0d96 MAS83079 + 9692
5   com.motu.MAS.framework         	0x01ec2539 MAS83079 + 15743
6   com.motu.MAS.framework         	0x01ec25f1 MAS83079 + 15927
7   libSystem.B.dylib              	0x90024b07 _pthread_body + 84

Guess I am giving up on DP until 5.1.1. I've been using DP since version 2, but I'm starting to wish I'd switched to Logic when I got the MacBook.

dbrownstein · Post by **dbrownstein** » Tue Sep 12, 2006 1:11 pm

misterfinn wrote:Shouldn't have said anything. :? An hour into today's session, back to crashville every five minutes.

i don't know whether to be relieved or disappointed (that you're still crashing.) glad you got some good uninterrupted work yesterday.

i'm still crashing too. did make a few changes in energy saver settings that were wrong (now hard drive is set not to spin down) but am still getting random crashes.

am learning to hit "command + S" about every keystroke, that way when i crash evert 10 minutes, at least i haven't lost any work, just momentum and focus.

anyone using 10.4.6 with 5.1 and a macbook?

-david

kelldammit · Post by **kelldammit** » Tue Sep 12, 2006 7:17 pm

i'm using 10.4.7 and 5.1 on a macbook, and have yet to see a crash, other than when doing things that one would expect to cause one (such as renegade plugs, etc).
for normal operations, it seems to work okay. i've loaded 5.01 projects, 4.61 projects, played back audio, recorded MIDI, used vi's, plugs, etc etc.
vi's: albino3, blue, ivory, model12
plugs: wavearts (the 5pack), metric halo channelstrip, motu (delay, mweq, trim), izotope (ozone, trash, spectron). no waves here.
this is with a traveler (1.4.1 driver, 1.0.7 fw) and a novation x-station25 (basically just being used as a MIDI controller). no drives on the firewire (just the traveler).

i'm not sure what the surround thread crashing is...but have faith that with magicdave on the case...it will be a short-lived issue.

kell

Douglas Nagel · Post by **Douglas Nagel** » Thu Sep 14, 2006 1:57 pm

I'm having the same exact problems here with my MacBookPro, OS 10.4.7, DP5.1. Random crashes, bounce to disk is unusable. Had a 2 hour session today and I got 5 crashes. Rotten.

I'm using all stock plugs. Trim, EQ, and MW limiter to be exact. automation, bussing, basic stuff. I've been having this problem for awhile and have been getting nowhere troubleshooting it. Just want to toss my name into the hat here. If not for the current problems, DP 5.1 would be a great audio tool on the MacBookPro. Very fast.

Qucifer · Post by **Qucifer** » Thu Sep 14, 2006 2:11 pm

I'm getting ready to have to punt for the near term. The application crashes and the broken bounces are bad enough... but the gray-screen operating-system lockups make the entire thing infuriating.

I'm going to punt back to Ableton Live (cringe). Pressing Live hard seems to work a lot better than DP5.1 on Intel, at this point. I've seen a gray-screen lockup or two there... But, they seem to be less frequent. If the gray-screen lockups become a problem with Ableton, too... Well, then I'm punting all the way back to Windows.

Am I expecting too much from a Mac Mini? It's a 1.66ghz Core Duo with 2gigs of RAM. Projects with 10 or so tracks and a couple (literally like 2 or 3 TrackPlugs) of WaveArts plugins send the thing over the edge. There's usually a definite line where adding one more track, or one more TrackPlug is a fatal exercise.

An earlier generation single-core 2.0ghz Pentium M Dell Laptop, with 1gig of RAM, running the same Mackie Onyx 400F interface and Ableton Live or CubaseSX is a lot more capable.

I run almost exclusively at 24bit/96khz.

bergstrand · Post by **bergstrand** » Thu Sep 14, 2006 11:53 pm

Hi everyone,

Nothing new...

Just a post to say that I've got the same problems...

-DP5 crashes occasionally (sometimes every 2 min, sometimes it's ok for 30 min) and then the OS ask me if I want to restart DP... (and I've got a log like Misterfin...)
-Sometimes when I record a track, the tempo slow down and goes wonky... I've got some "blik", like it was Aphex Twin on my Mac...

Very frustrating!!!

It seems that the people having this problem run all on 10.4.7...
Any news about that?
If no one try before, I will re-install my Mac this week-end (and don't apply the Apple's update), and tell you what happens...

(apologies for my english... usually I speak french...)

Bertrand.

bergstrand · Post by **bergstrand** » Fri Sep 15, 2006 8:58 am

Well...

So I re-install all the Mac and Applications... -> OS X 10.4.6...
But sorry guys, always the same ••••:

...

Thread 11 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01edd772 MAS83079 + 126904
4 com.motu.MAS.framework 0x01eab940 MasBenchmark + 482
5 com.motu.MAS.framework 0x01e76e32 0x1e4c000 + 175666
6 com.motu.MAS.framework 0x01e78097 0x1e4c000 + 180375
7 com.motu.MAS.framework 0x01ed2d69 MAS83079 + 83375
8 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
9 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
10 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
11 libSystem.B.dylib 0x90024a27 _pthread_body + 84

Thread 12 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01edd772 MAS83079 + 126904
4 com.motu.MAS.framework 0x01eab940 MasBenchmark + 482
5 com.motu.MAS.framework 0x01e76c24 0x1e4c000 + 175140
6 com.motu.MAS.framework 0x01e780b1 0x1e4c000 + 180401
7 com.motu.MAS.framework 0x01ed2d69 MAS83079 + 83375
8 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
9 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
10 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
11 libSystem.B.dylib 0x90024a27 _pthread_body + 84

...

Thread 12 crashed with i386 Thread State:
eax: 0x14188ad4 ebx: 0x01e77e09 ecx:0x185e2040 edx: 0x032464e0
edi: 0x00147940 esi: 0x00000001 ebp:0xb0589c88 esp: 0xb0589c50
ss: 0x0000002f efl: 0x00010202 eip:0x01eab5d0 cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
...

if anyone has another ideas or infos...

bergstrand · Post by **bergstrand** » Fri Sep 15, 2006 9:21 am

and is not always the same threads...

2nd crash of today:

...
Thread 9 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01ec21d9 MAS83079 + 14879
4 com.motu.MAS.framework 0x01e884db 0x1e4c000 + 247003
5 com.MOTU.MAS.plugin.Model12 0x12dd108c GetNthPluginClass + 204570
6 com.MOTU.MAS.plugin.Model12 0x12d5c7e4 UnloadPlugin + 111088
7 com.MOTU.MAS.plugin.Model12 0x12dd0c45 GetNthPluginClass + 203475
8 com.motu.MAS.framework 0x01e870a1 0x1e4c000 + 241825
9 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
10 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
11 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
12 libSystem.B.dylib 0x90024a27 _pthread_body + 84

Thread 10 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01edd772 MAS83079 + 126904
4 com.motu.MAS.framework 0x01eab940 MasBenchmark + 482
5 com.motu.MAS.framework 0x01e76c24 0x1e4c000 + 175140
6 com.motu.MAS.framework 0x01e780b1 0x1e4c000 + 180401
7 com.motu.MAS.framework 0x01ed2d69 MAS83079 + 83375
8 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
9 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
10 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
11 libSystem.B.dylib 0x90024a27 _pthread_body + 84

...

Thread 10 crashed with i386 Thread State:
eax: 0x142cb554 ebx: 0x01e883d4 ecx:0x01f0f508 edx: 0x039a7330
edi: 0x0007ae0f esi: 0x00000001 ebp:0xb0487b08 esp: 0xb0487ad0
ss: 0x0000002f efl: 0x00010202 eip:0x01eab5d0 cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037

...

misterfinn · Post by **misterfinn** » Fri Sep 15, 2006 9:52 am

Update: No progress on the crashing. I sent an email to MOTU tech support on Tuesday 9/12 at 1.15pm Pacific time.

I'm still waiting for a reply.

What the heck? Is MOTU tech support always this unresponsive or am I just Super Lucky Guy this week? They sure replied fast enough when they were selling me the ugrade...

bergstrand · Post by **bergstrand** » Fri Sep 15, 2006 10:10 am

misterfinn wrote:Update: No progress on the crashing. I sent an email to MOTU tech support on Tuesday 9/12 at 1.15pm Pacific time.

I'm still waiting for a reply.
...

okay, let us now!!!!

preb · Post by **preb** » Sat Sep 16, 2006 5:13 am

Finally had to join Unicornation because i am having the same problems with crashes that you've all been having and need help.

One thing that i'm getting is whenever i try to open the Sounbites window - DP crashes. That simple. Old projects, new projects - attempt to open Soundbites window = crash.

dbrownstein · Post by **dbrownstein** » Sat Sep 16, 2006 11:03 pm

preb wrote:Finally had to join Unicornation because i am having the same problems with crashes that you've all been having and need help.

One thing that i'm getting is whenever i try to open the Sounbites window - DP crashes. That simple. Old projects, new projects - attempt to open Soundbites window = crash.

maybe you'd be interested in looking at your crash report, find which thread crashed, and perhaps post it here and send it in to motu.

i don't really know how to read them, but there does seem be some consistencies between many of our crashes.

this will create more data for the motu techs to explore, and will hopefully make the next patch (5.1.1?) more complete/stable.

i haven't heard anything back from them for a week but with all the users who're finding similar crash info i trust they're working on a fix and will release a fix.

21mixolydian · Post by **21mixolydian** » Sun Sep 17, 2006 8:13 am

just wanted to tell you mini/imac guys that I'm in the same boat with a 3ghz mac pro with 2 gigs of ram etc... not many crashes, but bounce to track is awful - like a previous poster noted, gaps in audio, tracks dropped, etc...

if i figure anything out, i'll be on here.

preb · Post by **preb** » Sun Sep 17, 2006 8:27 am

I'm also getting whack bounces. But i found that when i switched the output file type from aiff to wav it actually worked!!

So from there i got what i needed out of DP for the moment (ie. a mixed song). For now i'm taking time off from DP and learning Melodyne. Hopefully when i need DP again there will be an update available. If not, maybe i'll try the four leaf clover jpeg idea that i got from another thread ; )