Can't authorise DP5.1

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bsmart
Posts: 52
Joined: Thu Oct 28, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Vancouver BC

Can't authorise DP5.1

Post by bsmart »

Why can't I authorise DP5.1 on my machine? Just got it today, installed it and I've gone through the authorisation process several times and she don't work. The authorisation box just keeps coming back. Any suggestions?
I still have DP4.6.1 on my machine.
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emulatorloo
Posts: 3227
Joined: Mon Jan 03, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Iowa

Re: Can't authorise DP5.1

Post by emulatorloo »

Are you logged in as a user who can administer the computer?

Do you have your DP5 disc in your optical drive?

Are you entering your keycode for DP5 found in your manual?

Still not working?

Call MOTU then, something is screwed up. Best to call in the morning before the californians start bugging them.

---
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chrispick
Posts: 3287
Joined: Thu Nov 18, 2004 10:01 pm
Primary DAW OS: Unspecified

Re: Can't authorise DP5.1

Post by chrispick »

emulatorloo wrote:Call MOTU then, something is screwed up. Best to call in the morning before the californians start bugging them.
What? You think we don't stay up all night?
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emulatorloo
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Joined: Mon Jan 03, 2005 10:01 pm
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Location: Iowa

Re: Can't authorise DP5.1

Post by emulatorloo »

chrispick wrote:What? You think we don't stay up all night?
Yeah I know that -- and then you sleep half the day and get up around 3pm!

how do I know? Because I always get thru to motu then. . . :lol:
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bsmart
Posts: 52
Joined: Thu Oct 28, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Vancouver BC

Re: Can't authorise DP5.1

Post by bsmart »

emulatorloo wrote:Are you logged in as a user who can administer the computer?

Do you have your DP5 disc in your optical drive?

Are you entering your keycode for DP5 found in your manual?

Still not working?

Call MOTU then, something is screwed up. Best to call in the morning before the californians start bugging them.

---
All of the above.
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bsmart
Posts: 52
Joined: Thu Oct 28, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Vancouver BC

Post by bsmart »

Repaired disk permissions and it works. BTW it'd be nice to get useful responses rather than monkey chirps and LCD's.
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monkey man
Posts: 14081
Joined: Fri Apr 22, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Melbourne, Australia

Post by monkey man »

-----------------------------------------
Monkey chirps and LCD's... deleted.
-----------------------------------------
Last edited by monkey man on Thu Aug 17, 2006 4:33 am, edited 1 time in total.

Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

Pretend I've placed your favourite quote here
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cridarco
Posts: 17
Joined: Fri Mar 11, 2005 10:01 pm
Primary DAW OS: MacOS
Location: italy

Re: Can't authorise DP5.1

Post by cridarco »

Run Disk Utility first.
I had the same problem, solved after I repaired disk permissions.
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