Beware of any products using Syncrosoft!

Timeline · Post by **Timeline** » Mon Jun 05, 2006 6:34 am

There are real issues that you should consider:

^Boot time 10 times longer.
^Crashing on Macs.
^Continual recheck on dongls slowing your cpu and causing glitches.
^No phone support.

They have real issues!!!

They make iLok look sweet.

giles117 · Post by **giles117** » Mon Jun 05, 2006 7:04 am

Perhaps thats why I got rid of CuBase SX3 with that darn synchrosoft dongle to protect an impossibly difficult program....

kelldammit · Post by **kelldammit** » Mon Jun 05, 2006 7:13 am

cubase wasn't so difficult till they started going to those weird hieroglyphics...did they finally put multicolored metering back in? all the meter led's were orange for a while there (or was that nuendo? both?). no "getting close" or "danger, will robinson" meter colors...
that being said, i didn't mind cubase 3x, and i loved nuendo's original look. both had parallel port dongles, and i never had issue with those...of course, some did. i didn't have the synchrosoft one long enough to really have any trouble.
i will say that my ilok has also been problem-free. one thing i really wish you could do is say, download a demo (mx4, for instance), and just buy a license for your existing ilok...you give them $, they send the license to your ilok account, and you synchronize from there. sometimes, i just don't want to wait for the $*#&@ box!
to tell you the truth, i wish i could put most of my "passcode" authorizations on that thing.

David Polich · Post by **David Polich** » Mon Jun 05, 2006 7:59 am

Syncrosoft is a mess that seriously needs to be straightened out. I'd avoid any product that requires a syncrosoft key for the time being. It's unfortunate, because I'd really like to get Virtual Guitarist 2, but it requires Syncrosoft.

giles117 · Post by **giles117** » Mon Jun 05, 2006 8:52 am

SX3 was a headache. I had better results with 1.5. In simplifying they complicated it IMO, but thats My Opinion.

Frodo · Post by **Frodo** » Mon Jun 05, 2006 11:10 am

I can concur with the ongoing Syncrosoft fiasco. Although I've got it working now, I can also confirm that with each new boot the first authorization of the day is slow as snails.

It used to be that I'd get a spinning beach ball for an hour or so. Now, it only spins for 10 minutes before my DP projects being fully loading. It's the best I've been able to do with it-- and it still glitches occasionally. Like others, I have to use it because I must use a plugin which requires it.

This is more typical of developers who are more PC-centric and port their software to the Mac platform, but PC users are having the same troubles as well.

(For those of you NOT having troubles with Syncrosoft, congrats-- but please don't gloat.)

Timeline · Post by **Timeline** » Mon Jun 05, 2006 12:25 pm

Hey David, I have that and it's not all that great. Don't worry about it and look at Viennas guitar VI. It might be better. If you want to check it out let me know and I'll drop by with my key and a disk.

Also, I wouldn't be surprised if MOTU doesn't come up with a MACH 5 version soon that kills.

I HATE SYNCROSOFT!!!!!!!!!!

Cheers

Jackle · Post by **Jackle** » Mon Jun 05, 2006 12:52 pm

I`m trying to use IK Multimedia`s Amplitube 2 on OS 10.3.9,
but when opening DP and when DP is gathering info for the plugin,
it just crashes. Amplitube 2 has been release in early April,
and now its June. I`ve been waiting months for this to be fixed
but it still isn`t fixed. It looks like it has something to do with
OS10.3 and the USB dongle.
And I STILL haven`t been able to use Amplitube 2!!!
This is crazy. If IK Multimedia were serious about their customers,
they would of released an update along time ago.
And this problem isn`t even on their website.
How many more 10.3 users, does IK want to mug from...
Because they sure had weeks to post this problem on their website.
I`ve been angry for months about this, because of their
pathetic copy protection. So UN-professional.

.............Lets say that this problem gets fixed.
After that, I`ll eventually suffer with the same problem as you guys,
since it uses a Syncrosoft USB key!!!
I think most of IK Multimedias stuff does....

Alot of applications that are out there are very CPU/RAM demanding these days,
but with the USB dongle sucking the life out the computer,
is just crazy.... I know the company wants to protect their products,
but isn`t it wrong to make the legal-customers suffer ????
So I think their just thinking about the money...(this includes the very late update fix for Amplitube 2 too.)

iMAS · Post by **iMAS** » Mon Jun 05, 2006 2:40 pm

Jackle wrote: And I STILL haven`t been able to use Amplitube 2!!!
This is crazy.

Believe me when I say this....I know exactly how you feel. I bought Scarbee rhodes VI back in November 2005 and I still can't use it because of syncrosoft issues. Got me a new comp in 2006, didn't even bother to try installing that again.

Timeline · Post by **Timeline** » Mon Jun 05, 2006 3:33 pm

Hypersonic is a great program. Too bad about the SS key. Lets see SS?
It's German. Hmmmm...

tommymandel · Post by **tommymandel** » Mon Jun 05, 2006 4:08 pm

I use some IK plug-ins, and they work with my iLok.
Getting the license onto the iLok takes some doing, but I've had no problems with anything iLok. And IK WILL get you new codes once you've used up the 6 (!) that they give you to begin with. In my case, I had to transfer a license, and that wasn't even that bad.
Question: does IK use Syncrosoft on some software, and iLok on others?
PS. Why don't you just use the MOTU Pre-Amp plug-in? (spoken like the true keyboard player I am, but I do LOVE guitar)...

Shooshie · Post by **Shooshie** » Mon Jun 05, 2006 4:44 pm

Frodo wrote:(For those of you NOT having troubles with Syncrosoft, congrats-- but please don't gloat.)

I have ZERO problems with Synchrosoft. It does not slow down my boot times, causes me no glitches, nothing. It's as if it was not even there! And that's because... IT'S NOT!

(I only have iLok at this time) Listening to your stories makes me dread getting Vienna or anything else that uses synchrosoft. Maybe I can find a good alternative.

Shooshie

Frodo · Post by **Frodo** » Mon Jun 05, 2006 4:58 pm

LOL!! Shoosh-- nice way of "not" gloating!!

I've not heard of Syncrosoft problems until this early this year. Those I've known who had it prior to that do consider it to be entirely invisible. It's just not clear what happened between 10.3.9 - 10.4.6: there was a sudden barrage of complaints with syncrosoft that resulted in a barrage of syncrosoft drivers updates. But the OS updates and the syncrosoft issues seemed to surge about the same time.

In the best case scenario on my system, any project using Vienna Instruments took about 20-30 seconds before the authorization appeared, and then for large orchestras with 8+ GB of streaming samples, it was less than 3 minutes for all the sounds to load.

On average, the whole process now takes about 10 minutes, but as I said it's been a lot worse when it has worked at all. Altiverb 5 on iLok takes about 3-4 seconds only when DP is first booting up.

But, I wouldn't let the issue stop you from getting V. Instr's. if you wanted that library. Knowing you, you probably STILL wouldn't have any Syncrosoft problems for the way you're batting 1000 with everything else!

billf · Post by **billf** » Mon Jun 05, 2006 5:44 pm

Frodo wrote:On average, the whole process now takes about 10 minutes, but as I said it's been a lot worse when it has worked at all. Altiverb 5 on iLok takes about 3-4 seconds only when DP is first booting up.

Hey frodo, are you saying it takes ten minutes to boot up a project that contains a synchrosoft plug or ten minutes to load the plugin itself? Either way, that would be totally unacceptable IMHO.

doodles · Post by **doodles** » Mon Jun 05, 2006 11:49 pm

billf wrote:
Frodo wrote:On average, the whole process now takes about 10 minutes, but as I said it's been a lot worse when it has worked at all. Altiverb 5 on iLok takes about 3-4 seconds only when DP is first booting up.
Hey frodo, are you saying it takes ten minutes to boot up a project that contains a synchrosoft plug or ten minutes to load the plugin itself? Either way, that would be totally unacceptable IMHO.

i just posted this on another thread. basically, the way to go about it is to load up a template first thing in the morning. Whack as many instruments as you're going to use during the day into a DP file, and load it up first thing in the morning. It takes about 7 or 8 minutes. But i don't know if this is syncrosoft scanning licenses, or whether it's the memory loading up all the samples for the first time. The rest of the day, it's a lot faster. But agreed, would be nicer if it wasn't like this! I remember mach 5 used to do this when it came out the first time. Either way, i still prefer ilok!

sorry to hijack, frodo