mac wont read my dvd

guitarsark · Post by **guitarsark** » Mon Mar 20, 2006 8:32 pm

i was wondering if anyone could help me with this:
i recently got machfive which came with a soundbanks dvd. i put the dvd in the drive but it does not show up on my desktop. i have a mac g4 dual 867. it seems to read regular movie dvd's fine. do you think there's something wrong with the motu dvd?
thanks

giles117 · Post by **giles117** » Tue Mar 21, 2006 5:57 am

Quite possibly it's the drive.

One of my Stylus RMX Discs wouldnt read, I tried it in my wife's computers Drive and it read just fine. Needless to say I "stole" her drive. LOL

And for you other peeps, it's cool because I am bying another G5 next month and she gets my old one. LOL

stratology · Post by **stratology** » Tue Mar 21, 2006 6:26 am

Finder -> Preferences -> Show these items on the Desktop:
make sure that CDs, DVDs is checked.

You can also check if Disk Utility sees the inserted DVD. If it does not (even after a reboot) the DVD might be damaged.

guitarsark · Post by **guitarsark** » Tue Mar 21, 2006 6:26 am

wouldnt it have trouble reading a regular dvd then?

Frodo · Post by **Frodo** » Tue Mar 21, 2006 12:46 pm

GS-- sometimes defective DVDs slip past quality control. Unfortunate and rare, but it does happen. It sounds as if your drive is fine if it's reading other discs without a problem.

If this a commercial DVD that came from MOTU, getting it replaced should be no problem. Any merchant worth his salt will exchange it for you on the spot.

Just for the sake of troubleshooting, have you tried to open the DVD on another machine? Maybe a fellow Mac-user-friend wouldn't mind you doing this.

giles117 · Post by **giles117** » Tue Mar 21, 2006 2:09 pm

Frodo wrote:GS-- sometimes defective DVDs slip past quality control. Unfortunate and rare, but it does happen. It sounds as if your drive is fine if it's reading other discs without a problem.

If this a commercial DVD that came from MOTU, getting it replaced should be no problem. Any merchant worth his salt will exchange it for you on the spot.

Just for the sake of troubleshooting, have you tried to open the DVD on another machine? Maybe a fellow Mac-user-friend wouldn't mind you doing this.

Hence me telling my story, My Drive read every other DVD but this one. My SOny drive read this one and every other DVD....

Frodo · Post by **Frodo** » Tue Mar 21, 2006 5:25 pm

giles117 wrote:
Frodo wrote:GS-- sometimes defective DVDs slip past quality control. Unfortunate and rare, but it does happen. It sounds as if your drive is fine if it's reading other discs without a problem.

If this a commercial DVD that came from MOTU, getting it replaced should be no problem. Any merchant worth his salt will exchange it for you on the spot.

Just for the sake of troubleshooting, have you tried to open the DVD on another machine? Maybe a fellow Mac-user-friend wouldn't mind you doing this.
Hence me telling my story, My Drive read every other DVD but this one. My SOny drive read this one and every other DVD....

Sorry Giles. Didn't mean to be the department of redundancy department.

guitarsark · Post by **guitarsark** » Wed Mar 22, 2006 4:52 am

motu's sending me another one. i really hope it's not the drive. that would really suck as i just bought the computer.

giles117 · Post by **giles117** » Wed Mar 22, 2006 5:45 am

No big deal frodo. You know how us music types are.. we sometimes read or hear something and need to read or hear it from 2 guys twice (redundancy) to actually get it. LOL

Peace and hair grease...