The card is connected via USB. I have connected it to 2 computers and a laptop, but I have not been able to update the firmware.
Thanks.
I have had the Motu 828mk3 Hybrid since winter 2012.
![Image](https://imageup.ru/img1/4609690/irn5murfqv0.jpg)
Moderator: James Steele
If out of date, you can download it from https://motu.com/en-us/download/828mk3 Hybrid Firmware
Mac v1.01 | Nov. 29, 2012
macOS 10.14, macOS 10.13, macOS 10.12, Mac OS X 10.11, Mac OS X 10.10, Mac OS X 10.9, Mac OS X 10.8, Mac OS X 10.7, Mac OS X 10.6
828mk3 Hybrid Firmware
PC v1.01 | Nov. 29, 2012
Windows 10 64-bit, Windows 10 32-bit, Windows 8.1 64-bit, Windows 8.1 32-bit, Windows 8 64-bit, Windows 8 32-bit, Windows 7 64-bit, Windows 7 32-bit
Otherwise, are your drivers up to date? Download from the same site.828x, 828mk3 Hybrid, 896mk3 Hybrid, UltraLite mk3 Hybrid
Turn off the device.
Disconnect the FireWire (or ThunderBolt) cable from back panel if it is connected.
Connect the device to the computer via USB.
Press and hold the Page knob on the front panel and turn on the device.
Release the Page knob when the bootloader version number appears on the LCD.
Open the firmware updater program and follow the on-screen instructions to install the update.
828x / 828mk3 Hybrid / 828mk3 FW:
Press the Param/Setup knob until the LCD screen reads "828X SETUP" (or equivalent). The LCD screen will quickly flash to "LCD CONTRAST". Turn the Param/Setup knob all the way to the right. The LCD screen will read: "Factory Defaults Press [Value]". Push the Value knob. The LCD screen will display "Are you sure? Push [VALUE]". Push the Value knob again to confirm. The LCD screen will read: "Initializing...". The clock LED will flash when reset is complete.