Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
corbinsupak
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by corbinsupak »

mikehalloran wrote:At first glance, looks like a sync issue which means the clock.
I don't think that's it. The only choice that makes sense to me is Internal, as I don't have any other digital device connected, just the 828mk2 to the iMac. What's happened now is, increasing the buffer size to the max (1024) helped. I was able to record 10 trks at 96k/24bit in 10 minute chunks a couple of times. Then the glitches started to reappear both in playback and recording. I powered things off and tried lower bit rate settings. 88.2k/24bit appeared to be doing fine for 30 minutes, however some stomping around on wood floors near the mics triggered some spikes in the audio signal, and then the spikes continued on their own like echos or noise in the signal, even though the stomping around had stopped. I saw this happen a couple of times.

But good news, at 48k/24bit, I've had no problem. I've recorded 10 trks up to an hour without issue both yesterday and today. I overdubbed two trks on top of that and that went fine as well. So, whatever the issues, the sample rate looks to be a bottleneck. Pretty surprised at this as I thought there'd be plenty of bandwidth throughout my chain (828mk2 fw400/800 cable, fw800-tb2 adaptor, tb2-tb3 adaptor, iMac). But that's where it stands now. I don't think sync would be an issue if adjusting sample rate is having such an effect. Any other thoughts?
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TheWire
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by TheWire »

Almost december. 828mkII not yet updated and for 10 days no update from motu. But they do the right thing with https://motu.com/en-us/news/motu-and-macos-catalina/ and providing constant updates of the process.

EDIT: By now I wonder, if they are waiting for 10.15.2 to be released and only then will release the update for the old devices. We'll see.
EDIT 2: Turns out, the outstanding update for 828mkII FW is unrelated to the 10.15.2 update :( In the end motu preventing me from updating to Catalina is after all maybe not the worst thing that could have happened to me, looking at all the problems Catalina still has.
Last edited by TheWire on Sun Dec 22, 2019 2:06 am, edited 1 time in total.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by Motunator »

I've just purchased a new Macbook 16" which is only compatible with Catalina ...

I have a Motu 828MKii USB. If I look on the website it said that latest MOTU 828MKii is compatible with Mac OSX 10.6.8 - 10.13.x...

Now you guys talk about running an MKii device on Mojave (10.14) which confuses me because the Motu website said it's not supported. Does that mean that it might also run on 10.15? Or is this impossible because of the 64 bit rate of OS 10.15?
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by mikehalloran »

A few of us running an 828mkII FW in Mojave. I see no reason why the USB can’t.

As for Catalina, there is a way to get some interfaces going but CueMix is still 32 bit so it won’t work.

viewtopic.php?f=2&t=66887
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
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robertmotu
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by robertmotu »

mikehalloran wrote:
My 828mkII is working fine over Mojave into my iMac Pro. The FW400–800 cable goes into the Apple FW-TB adapter into a Thunderbolt dock — from there, a TB2 cable goes to the Apple TB2–TB3 adapter that plugs into one of my TB3/USB-C ports.

A kluge? You betcha but it works.
Hey Mike, I have pulled my old 8pre fw out of the closet and plugged it into my 5,1 to do some work and found this thread.

I'm plugged in via Firewire and the 8pre isn't being recognised on my Mojave. Is your method the only way this device would now be recognised? FW-TB adapter and dock -> Tb2 to Tb3 adapter -> then plugged into a Usb-c port?

I've got a usb-c port from a Pcie card I've installed already.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by mikehalloran »

robertmotu wrote:
mikehalloran wrote:
My 828mkII is working fine over Mojave into my iMac Pro. The FW400–800 cable goes into the Apple FW-TB adapter into a Thunderbolt dock — from there, a TB2 cable goes to the Apple TB2–TB3 adapter that plugs into one of my TB3/USB-C ports.

A kluge? You betcha but it works.
Hey Mike, I have pulled my old 8pre fw out of the closet and plugged it into my 5,1 to do some work and found this thread.

I'm plugged in via Firewire and the 8pre isn't being recognised on my Mojave. Is your method the only way this device would now be recognised? FW-TB adapter and dock -> Tb2 to Tb3 adapter -> then plugged into a Usb-c port?

I've got a usb-c port from a Pcie card I've installed already.
USB-C is just a port — it does not support FW unless it also supports Thunderbolt. There are MacBooks that support TB and TB 2 over USB-C — which doesn’t apply here.

The 8pre is supposed to work over a direct FW connection. For a long time, MOTU was saying that it wouldn’t work over TB–FW but they eventually changed that. Best thing for you is to contact MOTU support and see what the current story is seeing that a 5.1 does have a FW port.

I’m assuming tHat you’ve downloaded and installed the latest drivers, yes? If not, try that first.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by robertmotu »

mikehalloran wrote:USB-C is just a port — it does not support FW unless it also supports Thunderbolt. There are MacBooks that support TB and TB 2 over USB-C — which doesn’t apply here.

The 8pre is supposed to work over a direct FW connection. For a long time, MOTU was saying that it wouldn’t work over TB–FW but they eventually changed that. Best thing for you is to contact MOTU support and see what the current story is seeing that a 5.1 does have a FW port.

I’m assuming tHat you’ve downloaded and installed the latest drivers, yes? If not, try that first.
Yep, have installed latest drivers.

At first I plugged it directly via FW with old drivers, like 1.5 something and turned it on. It was recognised but no output from Phones. I did a factory reset and the device no longer showed up. It was only then I updated drivers. Device has been invisible since.

Motu driver log though doesn't seem to mention support for Mojave. How is it Mojave compatible when the latest Motu Audio Installer, v1.6.73220 was released Jul. 31, 2017? Mojave was released a few months ago

https://motu.com/techsupport/technotes/driverlog

"MOTU Audio Installer v1.6.73220 (Release Date 2017-07-01)

Fixed FireWire panic on sleep."

I may contact support.

I found another page of people making old FW devices work also using a kludge of cable adapters without using an expensive dock.
etaoin
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by etaoin »

Shiny new software!

Image
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TheWire
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by TheWire »

Awsome! So CueMix and 828mk2 drivers are both 64-bit now? Looks like both 828mk2 FW and 8Pre FW should be working on 10.15?

https://motu.com/en-us/news/motu-and-macos-catalina/ does not list 8Pre or 828mk2.

https://motu.com/techsupport/technotes/ ... 828mk2-mac says "compatible with Mac OS X 10.6.8 - 10.13.x".

https://motu.com/download lists 8Pre and 828x (which is not 828mk2?) and new downloads for "MOTU Audio Installer" and "MOTU MIDI Installer" for 10.15.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by mothra »

TheWire wrote:Awsome! So CueMix and 828mk2 drivers are both 64-bit now? Looks like both 828mk2 FW and 8Pre FW should be working on 10.15?

https://motu.com/en-us/news/motu-and-macos-catalina/ does not list 8Pre or 828mk2.

https://motu.com/techsupport/technotes/ ... 828mk2-mac says "compatible with Mac OS X 10.6.8 - 10.13.x".

https://motu.com/download lists 8Pre and 828x (which is not 828mk2?) and new downloads for "MOTU Audio Installer" and "MOTU MIDI Installer" for 10.15.
They all used the same driver before Catalina, unless they specifically removed the MK2 I would think it should work still?? It says 10.15 only though, does this mean us Mojave folks cant use it?


EDIT: Works perfectly fine in Mojave so far with my 828mk2. Haven't tried Logic yet but Adam and the Ants is playing just fine in iTunes right now. Ive got some stuff to track tomorrow so Ill see how Logic goes, but Im guessing its going to be just fine too.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by interactconnect »

I am very keen to find out if these drivers work with the Mk 2 828

Any news

Thanks
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by mothra »

interactconnect wrote:I am very keen to find out if these drivers work with the Mk 2 828

Any news

Thanks
Did you read my post right above yours?
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by mikehalloran »

...does not list 8Pre or 828mk2
It wouldn't be the first time.

Sometimes companies will release drivers that allow more devices to work than the ones listed but they don't want to be burdened with tech support issues. Probably not the case here. It could be that whoever updated the web site doesn't know about their legacy FW devices.

I plan to try this out with my 828mkII FW on both my current Macs over the weekend — have one each running Mojave and Catalina. I'm still going to sell it, though, and replace it with an M4 or similar—I just don't use it anymore and can use the space.
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
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etaoin
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by etaoin »

I forgot to add in my post that I have an 828 mk2 FW, which now runs fine in Catalina (Late 2015 iMac via TB2-FW adapter). Already had sound with the existing driver, but now the tools are 64-bit as well.

There are some small things, such as the new Audio Setup missing the menu on secondary click (to quickly set sample rate etc), and 'Enable Core Audio controls' doesn't seem to do anything (it's off either way - but that is what I want so no problem for me). Apart from Audio Setup nothing seems to have changed. Cuemix and SMPTE setup retain the old interface.
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Re: Motu 828 mkII / 8 Pre macOS 10.15 Catalina 32-bit 64-bit

Post by fuzzylogic »

etaoin wrote:I forgot to add in my post that I have an 828 mk2 FW, which now runs fine in Catalina (Late 2015 iMac via TB2-FW adapter). Already had sound with the existing driver, but now the tools are 64-bit as well.

There are some small things, such as the new Audio Setup missing the menu on secondary click (to quickly set sample rate etc), and 'Enable Core Audio controls' doesn't seem to do anything (it's off either way - but that is what I want so no problem for me). Apart from Audio Setup nothing seems to have changed. Cuemix and SMPTE setup retain the old interface.
Great news, so that's firewire working in Catalina with CueMix? Beyond what I expected!
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