Crash on Load since 10.13.4

For seeking technical help with Digital Performer and/or plug-ins on MacOS.

Moderator: James Steele

Forum rules
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
User avatar
HCMarkus
Posts: 10409
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: Crash on Load since 10.13.4

Post by HCMarkus »

Mr Clifford wrote:It's definitely the MAS Altiverb.
rk21 wrote:I might have been celebrating too soon...only MAS version is giving me issues.
Have you reported to AudioEase?
User avatar
Mr Clifford
Posts: 15
Joined: Tue May 15, 2018 1:31 am
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by Mr Clifford »

Have you reported to AudioEase?
No, not yet. But that's a good point.

I have been trying to troubleshoot to work out exactly which circumstances cause the crash on save. It's not happening on every project. I opened up a project this afternoon with several Altiverb instances, including Audio track inserts as well as Aux channel busses, and it all worked fine and saved perfectly.
Mac OSX 10.14.6. Mac Pro. RME FF800. DP 9.52
rk21
Posts: 13
Joined: Thu Mar 09, 2017 3:25 pm
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by rk21 »

Audio Ease confirms it's a bug:
Hi,

Thanks.
This has to do with macOS 10.13 and the AFP hard disk formatting. The only two solutions are: 1) wait for our fix, 2) revert to an earlier macOS (10.12 or lower). Both options are unfortunately not very pleasant, sorry.
Using VST temporarily could work too, but indeed opening older projects is not going to work this way.
I have filed this as a bug. We will try to fix this in the next update, but at this moment I dare not to say when this will be ready.

Best regards,

Aram Verwoest
Audio Ease support
rk21
Posts: 13
Joined: Thu Mar 09, 2017 3:25 pm
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by rk21 »

Mr Clifford wrote: I have been trying to troubleshoot to work out exactly which circumstances cause the crash on save. It's not happening on every project. I opened up a project this afternoon with several Altiverb instances, including Audio track inserts as well as Aux channel busses, and it all worked fine and saved perfectly.
It does this for me too. Some projects are fine and others will crash. Very strange.
User avatar
Mr Clifford
Posts: 15
Joined: Tue May 15, 2018 1:31 am
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by Mr Clifford »

The only two solutions are: 1) wait for our fix, 2) revert to an earlier macOS (10.12 or lower). Both options are unfortunately not very pleasant, sorry.
Thanks for that. I appreciate how quick, upfront & honest they've been about it. If only Altiverb wasn't my #1 go to plug-in that I absolutely can't do without! (that and MW EQ, of course)

Hmmm.... tough decision. At least I made a time machine backup before updating to High Sierra. :roll:
Mac OSX 10.14.6. Mac Pro. RME FF800. DP 9.52
User avatar
HCMarkus
Posts: 10409
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: Crash on Load since 10.13.4

Post by HCMarkus »

rk21 wrote:Audio Ease confirms it's a bug:
Hi,

Thanks.
This has to do with macOS 10.13 and the AFP hard disk formatting. The only two solutions are: 1) wait for our fix, 2) revert to an earlier macOS (10.12 or lower). Both options are unfortunately not very pleasant, sorry.
Using VST temporarily could work too, but indeed opening older projects is not going to work this way.
I have filed this as a bug. We will try to fix this in the next update, but at this moment I dare not to say when this will be ready.

Best regards,

Aram Verwoest
Audio Ease support
Thank you... saved me from pain; much appreciated.

Note that if the issue is, in fact, the disc formatting, I understand one can install Hi Sierra on a spinner then clone it to a boot SSD to avoid the new Apple formatting being applied.
HC Markus
M1 Mac Studio Ultra • 64GB RAM • 828es • macOS 15.5 • DP 11.34
https://rbohemia.com
User avatar
mikehalloran
Posts: 16222
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: Crash on Load since 10.13.4

Post by mikehalloran »

HCMarkus wrote: Note that if the issue is, in fact, the disc formatting, I understand one can install Hi Sierra on a spinner then clone it to a boot SSD to avoid the new Apple formatting being applied.
I understand that the latest version of CCC 5 can do this and install a Recovery partition. Neat trick if it works but I understand that they finally got it right.

Once the incompatibility is fixed, they say you then Command r into that recovery partition and reformat as APFS so you can take advantage of the benefits. This will not erase data. It's better to redownload the complete 10.13 installer from the App Store and rerun it, however. This installs the latest firmware update on your Mac—without it, you cannot boot from an APFS drive.

I noticed that 10.13.4 and the 10.13.5 Beta 3 have run additional firmware updates on mine. This did not interfere with rebooting from my main SSD that is running 10.13.3.
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
michkhol
Posts: 691
Joined: Tue Oct 24, 2006 8:06 am
Primary DAW OS: MacOS
Location: MD, USA

Re: Crash on Load since 10.13.4

Post by michkhol »

MacPro, 32 GB RAM, Metric Halo ULN8
macOS 13.6.3, DP 11.3
rk21
Posts: 13
Joined: Thu Mar 09, 2017 3:25 pm
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by rk21 »

Thanks! That could have been useful to know.

In other news: "Altiverb 7.3.4 - released Jun 4, 2018 - fixed a filesystem issue on macOS 10.13 High Sierra (this could cause crashes on open / save)"

Looks like they have fixed the issue. I'll report back later to confirm.

Edit: Yep works fine now. No crashes!
User avatar
Mr Clifford
Posts: 15
Joined: Tue May 15, 2018 1:31 am
Primary DAW OS: MacOS

Re: Crash on Load since 10.13.4

Post by Mr Clifford »

Yep. All good at my end too.

:woohoo:
Mac OSX 10.14.6. Mac Pro. RME FF800. DP 9.52
User avatar
HCMarkus
Posts: 10409
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: Crash on Load since 10.13.4

Post by HCMarkus »

Gotta' love Audiease.
Post Reply