MKII 828 USB unresponsive control panel

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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clorinde
Posts: 2
Joined: Thu Jul 08, 2010 4:25 am
Primary DAW OS: Unspecified

MKII 828 USB unresponsive control panel

Post by clorinde »

Hi all,

MKII USB, yes, I know it's a curse...
I'm trying to find out how I can get this fixed and I was wondering if any of you experienced a similar problem.
Basically all buttons on the front panel become randomly unresponsive and it's than impossible to adjust the volume for monitor out and headphones which is quite important... I think it's an hardware problem, but weird no?

Any thoughts?
clorinde
Posts: 2
Joined: Thu Jul 08, 2010 4:25 am
Primary DAW OS: Unspecified

Re: MKII 828 USB unresponsive control panel

Post by clorinde »

Free icecream to who replies..? :wink:
RonaldDumsfeld
Posts: 142
Joined: Mon Dec 21, 2009 8:24 am
Primary DAW OS: Unspecified

Re: MKII 828 USB unresponsive control panel

Post by RonaldDumsfeld »

Sorry. I don't have a 828 mk11.

Only 9 reads on your thread at this time so it's entirely feasible that no one in a position or with the inclination to help has seen it yet. Be patient.

You might also want to consider providing a few more details. Phrased like you have it's an easy question to ask but time consuming to answer.

That said hanging out here for the last 6 months and what you describe doesn't seem to be a common problem.

As a first step I'd recommend taking it round to a mates place and check if you get the same result.
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