Problems with DP 6.02

[invisarts]

A bit of background before I get into the full post.
I purchased my first mac desktop (see below) in February after 7yrs of being a generally happy Cakewalk/Sonar (pc) user. I always built my own recording computers and only used them for recording related applications. It was only in the last days on a dual core, 2gb RAM system that I eventually started running into it's limitations. I run a small, what I would call semi-professional recording studio that had completed several albums worth of songs from artists ranging from reggae dancehall to punk rock to Brazilian influenced jazz. Although I eventually bogged down the computer with virtual instruments and plug-in effects, I RARELY had crashes. Overall it was a very smooth system.
Moving forward, I realized that I could get a lot more RAM, an overall more powerful system and the ability to run Final Cut by going mac (I also already had a macbook and an iPhone). With that I did my research (keeping in mind that I wanted to keep my interface and not be forced to buy any PT hardware). After careful consideration, I chose DP.
I am beginning to feel like a made a big mistake--not so much in the cost of the program but rather in the time invested to learn it. It crashes constantly!!!
I feel that my setup is fairly simple-the only thing that I have added(to the box) is a UAD-2 card (and a lot of RAM). Now, even on the simplest of projects (4-5 tracks) and with no particular rhyme or reason as to cause, DP freezes or quits 'unexpectedly'
Over the years, I have enjoyed the ability to alter or get inside my PC when needed, however, as a producer, musician, and engineer, there are only so many hours in the day and I need to get things done without having to constantly re-boot and save after every change so that I don't loose something (why is there no auto-save on DP????)
I have also read many of the threads on this forum (esp the Do's and Don'ts for a crash-free DP) and see that many users are having a similar experience. Foremost in my mind is C Burwell, who I am certain, is very competent. I have also seen that many other users are having no problem with DP6.02 (yes I am up to date on that). I, like him, am very close to trying another platform (and starting the learning curve all over again) because I do have paying clients that don't want to be waiting around during crashes and reboots/relaunches. I am also not interested in learning every bit of minutiae about MacOSX just so that I can run DP....it should be quite a bit simpler than that. As I said, there are only so many hours in the day.
I welcome any comments, suggestions, rants or other insight as to what to do.....I would love to try DP 5 to see if that was less crash prone (as many here have reported) but don't think it can still be purchased.
Thanks

[magicd]

Send me a crash log and I'll take a look for you.

User directory>Library>Logs>Crash Reporter
Digital Performer Crash Log

email it to magicd@motu.com


Dave

[James Steele]

Welcome to this forum. First, let me introduce myself. I'm the Site Admin. Now look around and you will see that there are indeed many people that are having DP 6.02 working okay for them. I try to avoid hyperbole here and so I have edited your subject header. I'm sure you're upset, but maybe somebody can help you with your system. Posting "DP is a crashing nightmare!" might be fair to you, but I don't believe it's fair to MOTU and to the users that are using their systems without incident. So that's how things are here... even handed.

Also MOTUNATION.COM is a user supported (me), user driven board that has no connection with nor does it get support from MOTU. As such I have envisioned this as a place where ideally people help each other fix problems when they exist, but beyond that I'd like to see people share tips and tricks and ideas for using DP. This is not a vehicle for people to publicly bludgeon MOTU when they feel slighted or or slander DP when they simply may have a system issue. The problem with the internet is disinformation can be posted, always by well-intended but upset individuals, and it can cause real harm to a company's reputation and even their bottom line. I do not allow users to use MOTUNATION.COM in that way.

So if you'd like to see if someone can help you then we should proceed, but to come on here and open a thread slamming the app across the board when your experience is rather atypical is your prerogative, but as Site Admin it's irresponsible for me to allow you to do it. Thanks.

[James Steele]

Send me a crash log and I'll take a look for you.

User directory>Library>Logs>Crash Reporter
Digital Performer Crash Log

email it to magicd@motu.com


Dave

Help from a MOTU person already. Maybe it's because I changed your header for you.

[kassonica]

Send me a crash log and I'll take a look for you.

User directory>Library>Logs>Crash Reporter
Digital Performer Crash Log

email it to magicd@motu.com


Dave

Help from a MOTU person already. Maybe it's because I changed your header for you.

Love your work

[bbendorf]

First of all Anyone who edits your header is not offering what this site is suposed to do. Be a non-biased site to resolve problems with MOTU.

*** EDITED YET AGAIN ***

[cuttime]

[gavspen]

Barend

I'm sorry Barend, please dont take this the wrong way, and I readily confess I cant post in, say, Latvian, but English isnt your first language, right? Either that, or proof reading isnt your strong suit.

I mean, it's a gag, right?.....

[James Steele]

First of all Anyone who edits your header is not offering what this site is suposed to do. Be a non-biased site to resolve problems with MOTU.

*** EDITED YET AGAIN ***

Excuse me, Barend, but just who are you to tell me what this site is supposed to do? You signed your last message with "PhD." Why is it that your education hasn't helped you comprehend my post? Let's try and take a constructive approach here and solve your problem, okay? But please do not lecture me about what this site is "supposed to do." If you don't like it, you don't have to stay here. Thanks so much.

[kassonica]

First of all Anyone who edits your header is not offering what this site is suposed to do. Be a non-biased site to resolve problems with MOTU.

*** EDITED YET AGAIN ***

Err

[invisarts]

Where to begin....I will send the crash logs to MOTU the next chance I get--thanks for that reply.
Also, to Mr. Steele-at no point in my post did I either 'publicly bludgeon' or 'slander' MOTU. I was simply reporting on the frequent, random problems that I am having with the program while at the same time noting that many other users are having both similar and dissimilar ebut xperiences with the software.
To rename the post with a more gentle name to me smacks of censorship...

*EDITED YET AGAIN*

[FMiguelez]

.

Look at it this way:
MOTUNation is James Steele's site. He can basically do whatever he pleases. He can censor or not censor at anytime he feels like it.

FWIW, he does a GREAT job of baby-sittin.... eerrrr... moderating this place. I'm sure he sometimes feels he is babysitting, indeed

MagicD from MOTU, who is a respected and knowledgeable MOTUNation memeber (duh! he's from MOTU), posted above offering help! Since yesterday...

[Todzilla]

A while back, James changed a header of mine which was a spoonerism of an otherwise peurile phrase.

I was a little surprised by it, but it made no difference to the content, and hey, it's his site. He can change every post into reverse Cuneiform, if he wants to.

I doubt there's a site with this much traffic dedicated to MOTU products. Plus, Magic Dave, a MOTU engineer, is a regular lurker/contributor to the dialog. That in and of itself is HUGE.

Thanks James.

[James Steele]

To rename the post with a more gentle name to me smacks of censorship...

I dont' care what you think about it. Too bad, it's a privately run board. If you don't like it, you're welcome to leave. If you re-vist this topic here again and continue to debate my policy about that, I will delete you if necessary.

[invisarts]

Well, before I am unceremoniously dumped from the site I will say that I do appreciate it's existence and efforts towards providing a forum for MOTU users of all stripes to find possible solutions for problems, share concerns, make suggestions and laud the strengths of the program. I also understand that it must be a time-consuming undertaking with little actual reward....
I am taking full advantage of the offer from help from Magic Dave who hopefully can decipher the crash logs and give me some sort of insight into why my DP keeps crashing. So far there seems to be little rhyme, reason or pattern discernible but there is still hope.....
(All opinions expressed herein are those of the contributor and in no way reflect the views and opinions of MOTUNATION.COM or its administrator)