2408mk3 cannot sync to PCI424

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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solidfoot
Posts: 2
Joined: Sun Oct 19, 2008 1:43 pm
Primary DAW OS: Unspecified

2408mk3 cannot sync to PCI424

Post by solidfoot »

I wonder if anyone has encountered the following issue I just had happen to me. After leaving my system off for a week or so, I booted up and found that my 2408mk3 will connect to the PCI424, but flashes both the 44.1 kHz and 48 kHz LEDs continuously. I can't get any sound to route through it, which seems to indicate a problem with the sample rate sync to the PCI424.

I also have a 2408 mkII that is connected to the same PCI424, and it syncs perfectly. I tried switching the firewire cables, switching the ports I plug into on the PCI424, re-seating the PCI424, all to no avail. The 2408mk3 doesn't like something about the signal.

Anyone seen this or know of a solution?

Solidfoot

Windows XP SP3
1GB RAM
Abit ISG-7 - Pentium 4 2.4GHz 800MHz FSB
Cubase SX3
Wavelab 5
solidfoot
Posts: 2
Joined: Sun Oct 19, 2008 1:43 pm
Primary DAW OS: Unspecified

Re: 2408mk3 cannot sync to PCI424

Post by solidfoot »

Just an update - I spoke to MOTU tech support today and ran through some diagnostics. The box is toast - even when not connected to the audiowire, it won't pass audio through the analog ins / outs.

Shipping back to MOTU to see if they can resurrect it.

:(
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