Long story short, the other day I was trying to turn off the unit. I noticed that the unit didn't shut down because I was holding down the wrong button next to the power button. I was in such a rush I don't remember what exact button I was holding down.
Anyway, later that evening I loaded up the song I was working on and I could get anything out of the monitors. I checked the L/R meters on the ultralite and they were non responsive. So obviously, when I held down that button earlier, I jacked up something. Now...no sound.[:@]
The Motu unit's LCD shows "Meter 44". I'd assume that means they are the same.[8|] So I said "screw it. I'll just reset the ultralite to its default settings!" I grabbed my handy ultralite manual...went to page 34 and did EXACTLY what it said to do. http://i29.tinypic.com/24509ki.jpg
Now, the manual doesn't specify that you should press AND HOLD the VALUE button...so I tried both ways....many times. I've held the button down for longer than a minute...nada.
All the unit does when I press the Value button is display "Meter 44" on the LCD. Nothing more.
I sent an email of my issue to Motu's tech dept. and got this return: "data format error. Command output: techsupport: Over quota"
LOL, I'm no genius but I think that means they cannot accept anymore emails at that time because their system can't handle any more......[:@] Nice.
I know that I did something to mess up the communication between the ultralite and Sonar. My fault. I can listen to Itunes and play my POD going into the ultralite>out of the monitors as we speak. BUT, not being able to reset the unit is a red flag especially after my first unit was a turd.
In the end...could one of you guys try and reset your ultralite to factory and spell out in terms a 3 year old with a head woulnd could understand exactly what you did. I need to see if there is an issue with my unit and if I need to return it for my 4th? Yes, the other Motu was really busted and not just me being a pinhead.
Any help will be appreciated! I'll be twitching over in the corner of my room emptying a bottle of Wild Turkey hopefully awaiting anyone's reply.
Yours truly,
Jerry
I presumed that the device should be switched on and connected, although the instructions didn't say that. What they also didn't say is that you need to hold down the other two buttons whilst powering up, to put the box into update mode. Even then, Windoze suddenly said it had found new hardware, and the firmware updater has resisted all attempts to recognise the device. I've given up.
