This is what's up with MachFive according to MOTU 4-23-07

[jojosoul]

Question for Installer:

I am a proud and pleased user of Symphonic and Ethno and two 896's. I LOVE MOTU's quality.
I purchased Machfive this past week without DEEPLY researching because of the trust I have in this company, being I have never thought they would sell me any less than great.
When dealing with a company in today's rapidly changing marketplace, it is important to me that a product is dead-on accurate and honest, OR has extremely devoted support aspects. (I returned an MV-8800 this week, despite the excitement after the rave reviews, and yes, I am a bit disappointed)
I, unlike many other consumers, I have an opportunity to return Machfive because I am an appreciated customer at my gear store.

I now ask you, "Do I return it or wait?"

I have no use for the angst this particular post is generating. Rather, I have one priority: MAKING MUSIC. With this basic concept in mind, and without stirring up an answer accompanied by any "ill-will", I would truly appreciate your opinion in this matter.

[tw_247]

Question for Installer:

I am a proud and pleased user of Symphonic and Ethno and two 896's. I LOVE MOTU's quality.
I purchased Machfive this past week without DEEPLY researching because of the trust I have in this company, being I have never thought they would sell me any less than great.
When dealing with a company in today's rapidly changing marketplace, it is important to me that a product is dead-on accurate and honest, OR has extremely devoted support aspects. (I returned an MV-8800 this week, despite the excitement after the rave reviews, and yes, I am a bit disappointed)
I, unlike many other consumers, I have an opportunity to return Machfive because I am an appreciated customer at my gear store.

I now ask you, "Do I return it or wait?"

I have no use for the angst this particular post is generating. Rather, I have one priority: MAKING MUSIC. With this basic concept in mind, and without stirring up an answer accompanied by any "ill-will", I would truly appreciate your opinion in this matter.

if you haven't taken the time to learn/use it, or build banks for it, i would return it. i own it, i use it in everything i create, but this wait and lack of info has me looking at motu in a whole different light. i now have motu plugs, sequencer and interface- when i upgrade, none of those will be the case, solely because of their unwillingness to give me an acceptable answer about m5.

[garymadi]

Question for Installer:

I am a proud and pleased user of Symphonic and Ethno and two 896's. I LOVE MOTU's quality.
I purchased Machfive this past week without DEEPLY researching because of the trust I have in this company, being I have never thought they would sell me any less than great.
When dealing with a company in today's rapidly changing marketplace, it is important to me that a product is dead-on accurate and honest, OR has extremely devoted support aspects. (I returned an MV-8800 this week, despite the excitement after the rave reviews, and yes, I am a bit disappointed)
I, unlike many other consumers, I have an opportunity to return Machfive because I am an appreciated customer at my gear store.

I now ask you, "Do I return it or wait?"



I have no use for the angst this particular post is generating. Rather, I have one priority: MAKING MUSIC. With this basic concept in mind, and without stirring up an answer accompanied by any "ill-will", I would truly appreciate your opinion in this matter.

Don't take up skydiving

[richiebee]

I was unaware that ..."Some people have been sold v1 with the implied promise of v2's functionality."

MOTU needs to update their product pages for Mach Five... this is simply misleading. Functionality with a current processor IS implied.

"No other sampler can match the across-the-board compatibility and interoperability of MachFive. Because MachFive supports every major audio production platform (MAS, VST, Audio Units, HTDM, RTAS and DXi) on both Macintosh and Windows (now shipping), you can effortlessly move from one platform to another- or collaborate with colleagues who use different audio software. For example, you might write and track a project in Digital Performer or Logic,and then move to Pro Tools for mixing. Just save a MachFive performance in DP or Logic, load it into Pro Tools, along with your MIDI tracks, and youare ready to go. MachFive is the first truly universal software sampler."

As far as I can see, their web page does not specify that Mach Five is not compatible with the current line of Apple computers, nor does their product box.

R.

[Frodo]

MOTU's site is way overdue for a general sweep of outdated info-- I just don't think that they have enough people to keep all info up to date as often as they or their customers would like.

For example, here's a quote from their site you might appreciate:

The latest shipping version of Digital Performer (Version 4.6) is already Tiger compatible.

LINK: MOTU Products

Folks around here are really good with keeping one another informed, so most of us know better. However... version 4.6 was released almost 2 years and 6 versions ago.

The MachFive v2 announcement is older than that, so part of my brain wasn't really expecting to find any sort of general info on UB compatibility or the lack. Perhaps one can tweeze this out of the download page, but for those without MOTU software just looking for accurate info from the horse's mouth on the site-- they're sort of out of luck in a lot of cases.

[mon]

I was assured by MOTU in March of 2006 that a UB Mach5 was among their lowest priorities. And they have kept their word.

I thought I told you guys...

[garymadi]

I was assured by MOTU in March of 2006 that a UB Mach5 was among their lowest priorities. And they have kept their word.

I thought I told you guys...

I was skydiving that day. The 'chute didn't work as advertised.
I couldn't decide whether to return it or not before the ground showed up and beat me somethin' horrible.

[monkey man]

I was assured by MOTU in March of 2006 that a UB Mach5 was among their lowest priorities. And they have kept their word.
I thought I told you guys...

I was skydiving that day. The 'chute didn't work as advertised.
I couldn't decide whether to return it or not before the ground showed up and beat me somethin' horrible.

Dang.
The ol' ground comin' at you at 200mph will do it to you every time.

[RCory]

The ol' ground comin' at you at 200mph will do it to you every time.

Falling at the speed of Mach5

[garymadi]

The ol' ground comin' at you at 200mph will do it to you every time.

Dang.
The ol' ground comin' at you at 200mph will do it to you every time.Falling at the speed of Mach5

I was doin' really good right up to the point that I wasn't.
Sudden stops and all.
It's the 15th of the month, time to email Motu?
Who's in?

[miffed]

I'm in (though I've emailed MOTU before and got nothing more than a standard, zero information reply)... I just can't believe how complacent they have been, in totally and utterly ignoring their own customers who have paid a lot of money in good faith, only to be treated like this.

I can't imagine how many lucrative lawsuits would be initiated if a company like Microsoft tried to pull of a stunt like this M5v2 fiasco of MOTU's. Thankfully, I don't think they would.

It's not only the fact that the promised update (ie the reason that I and many others actually purchased M5 in the first place) appears to be vapourware, it the vacuum of information surrounding it which I find hard to understand.

And I have to wonder how they were able to slickly demonstrate M5v2 to the eager media and musicians in February 2005, but then be unable to deliver it, twenty seven months later.

It's a lucky wonder that we have so many people on this forum willing to keep any M5v2 possibility alive, with such good humour.

[Frodo]

I can't imagine how many lucrative lawsuits would be initiated if a company like Microsoft tried to pull of a stunt like this M5v2 fiasco of MOTU's. Thankfully, I don't think they would.

I don't think anyone would-- or would be successful were they to try.

Vista's delays were far more protracted than M5v2's are to date-- (but then we're still waiting for M5v2!)

Yes-- good humour goes a long way for a great many purposes!

[mon]

I was skydiving that day. The 'chute didn't work as advertised.
I couldn't decide whether to return it or not before the ground showed up and beat me somethin' horrible.

I hope that's not true. My old man once shared a hospital room with a guy whose parachute didn't open. He laid on a special air mattress with, I think, every bone in his body broken, cracking jokes the whole time through his mummy bandages.

And this was wasn't the first time this happened to him!

Frodo is right: A sense of humor goes a long way...whoops, poor choice of words.

[miffed]

Vista's delays were far more protracted than M5v2's are to date-- (but then we're still waiting for M5v2!)

I agree that Vista was ridiculously delayed, but at least MS had the courtesy to keep people publicly informed to some degree. But my point wasn't that M5v2 is so delayed, but that many people paid for Mach 5 on MOTU's promise that version 2 was getting shipped during Q2 of 2005.

I have to admit that - tho I have been able to make limited use of Mach 5, the reason I paid all those hard earned sheets of cash was to use the much publicised and demonstrated features of the new version.

[garymadi]

I was skydiving that day. The 'chute didn't work as advertised.
I couldn't decide whether to return it or not before the ground showed up and beat me somethin' horrible.

I hope that's not true. My old man once shared a hospital room with a guy whose parachute didn't open. He laid on a special air mattress with, I think, every bone in his body broken, cracking jokes the whole time through his mummy bandages.

And this was wasn't the first time this happened to him!

Frodo is right: A sense of humor goes a long way...whoops, poor choice of words.

Frodo has got it right. It only hurts when I laugh ''